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We came to Shopify from elsewhere with a thousands of videos and digital assets in need of a new home. After kicking the tires on several apps, we found that SkyPilot met our needs. What's far more important is how the SkyPilot team worked hard to get us up and running. The ongoing support -- as demanding as we can be -- is a true constant. This is the type of company that sees their customers as a resource and not a burden. I recommend them w/o reservation.
Thank you for your review about our app! We're happy to hear that you find it useful. We strive to make our app a valuable resource for all our users and appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We hope you continue to enjoy the app!
All the best,
Customer Success Team
Super helpful app which gives me and my team control and customisation over the products we provide our clients. 10/10 customer service from Alessandro running me step-by-step through Skypilot and giving me a free call before I even purchased the product. Highly recommend!
Thank you for your wonderful review! We are glad to hear that our Skypilot App has been helpful for you and your team, and that Alessandro was able to provide you with 10/10 customer service.
Thank you for choosing Skypilot, we are always here if you need us!
All the best,
Customer Success team
After several months of absolutely no problems one did pop up. I instantly emailed and within just a couple of hours the problem was solved! I couldn't be happier with the app or their customer service!
I have been using Sky Pilot for just over a year now. I have never had any issue with emails being delivered and customers having access to their downloads. It is very easy to use.
I recently updated my theme and forgot to reenter the code to give access to downloads through customer accounts. They helped me fix it and responded to quickly to emails.
Thanks Sky Pilot!
This app, has been so helpful for my small business, and my customers.
I had a few changes that I wanted to be made on my website with this app. So I contacted and chatted with a few of the members, they were able to make the changes to my satisfactory. I'm so happy with the service that I received.
Thank you Sky Pilot -Digital Downloads
Thank you for taking the time to leave us a review! We're so thrilled to hear that you enjoy our app. We'd love to hear more about your experience and what you like about it. If you have any feedback or suggestions, please don't hesitate to let us know. We look forward to continuing to serve you with the best experience possible.
All the best,
Customer Success Team
App davvero fantastica era quello di cui avevo bisogno è da 1 anno che la utilizzo ha sempre funzionato bene e il supporto è sempre disponibile... 5 stelle meritate
I'm very happy with Sky Pilot! I sell a lot of e-courses and digital goods and I've found SP to be the best way to do this on a budget. Plus, it keeps my whole operation under one shopify roof. Of course, you need a sub with vimeo too, but they go together hand and hand if doing e-courses. I'm paying roughly $30 a month (sky pilot & vimeo) to have incredible integration into my shopify store......convenience for me and my customer/students! My students log in and get their video courses no problem! 2 thumbs up!
Simply awesome! Fluidity, simplicity and a customer support omnipresent makes this app the gold standard of choice if you want to sell digital products / goods like ebooks, file, music and stream video like videocourses, webinars & co. Sky Pilot pilots you in the sky of digital business.
They're great to work with and very quick to respond to issues to help my business roll smoothly and without headaches. thank you!
And it's great to work with you! :) Thank you so much!
All the best,
Customer Success Team
The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.
Hello,
We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others.
Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users.
Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement.
Best Regards,
The Shop Circle Team