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It's exactly what we were looking for! Namely, hosting digital products with a simple way for users to access their digital purchase history so that they never have to worry about misplacing their files. I like the degree to which the app is customizable as well. Works great out of the box, but I always like to tweak and I'm not afraid to play with code, and I love apps that let me do that.
I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.
We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support.
Have a lovely day,
Customer Success Team
I love this app! And their tech support is spot on! Reliable and Smart! Always helpful and available
Great app and excellent service, we couldn't be more satisfied. Highly recommended.
The best download app we have ever tried (and we've tried a lot of them). Sky Pilot has all the features we have ever needed (bulk uploading, the ability to apply the same download to multiple product variants, the ability to send new updated downloads to customers and notify them, etc.). We highly recommend.
Outstanding customer service! Sometimes its hard to find excellent customer service AFTER you have purchased a product. But Andrew was very helpful and responsive anytime I needed help setting up or customizing SkyPilot with our theme. Your help and support is very much appreciated and I would definitely recommend this product.
***UPDATE: I had to write another review. Several months after having purchased the app, the customer service is still outstanding! Andrew is very responsive and always happy to help. And the Sky Pilot app is excellent. Its easy to use, easy to set up and it does exactly what it says. 5 Stars across the board.
A+++ experience like other reviewers here. We have some technical issue with the thank you page and Andrew from SkyPilot help us set everything right in just a few minute. Highly recommended
After several months of absolutely no problems one did pop up. I instantly emailed and within just a couple of hours the problem was solved! I couldn't be happier with the app or their customer service!
I have been using Sky Pilot for just over a year now. I have never had any issue with emails being delivered and customers having access to their downloads. It is very easy to use.
I recently updated my theme and forgot to reenter the code to give access to downloads through customer accounts. They helped me fix it and responded to quickly to emails.
Thanks Sky Pilot!
This app - OMG it is awesome!
It is so great, and the customer service is oustanding.
Do not use any other app!
We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!
We are always here to help 24/7!!
Have a lovely day,
Customer Success Team