評論 (375)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月26日

SkyPilot is a solid piece of software that is intuitive and easy to use, and makes the digital download portion of our store seamless and worry free. Additionally, their support is top-tier (and available 24/7). When I have a question, they're helpful, kind, and excellent at what they do. Highly recommend.

Absolute Tabletop
美國
使用應用程式 2年多
Sky Pilot 已回覆 2024年12月9日

Hello,

We're thrilled to hear such positive comments about Sky Pilot and its ease of use; it's wonderful to know that it is effectively serving your digital download needs, and making your shop run smoother!

Your high recommendation inspires us to continue improving and delivering a level of service that exceeds expectations; remember, we're always here for you, no matter what time it is!

Best wishes,
The Shop Circle Team

2025年1月18日

Sky Pilot was able to take what would be a grueling task of setting up digital products for our shop and made an easy integration for us to use. This is saving us precious time to spend on other projects as well as it provides our clients a way to upload their digital content sooner!

Additionally, Nejla was very helpful over call going over the vast features of Sky Pilot. Pointing to me also helpful documentation to also set up my products using Sky Pilot (which I used). Looking forward to working with Sky Pilot in the upcoming future.

YoruNoEcchi
美國
使用應用程式 26天
Sky Pilot 已回覆 2025年1月20日

Hey there,

We're absolutely thrilled to hear about your positive experience with our app, and particularly how it has simplified the process of setting up digital products for your shop; time is indeed precious, and we're more than happy to hear that our app has allowed you to focus your efforts on other important projects!

Thank you for your anticipation towards working with Sky Pilot in the future; we're committed to ensuring that the app continues to meet your business needs!

Stay connected!

Best Regards,
The Shop Circle Team

2024年12月19日

I wasnt sure if I wanted to upgrade just yet and do the full 400 yearly payment plan they have luckily I chatted with someone from their team and they gave me an extra 250mb! Which helped me get my first product up and going! Im now going with the full plan! Super helpful, very fast response time, and very kind!

MXH
美國
使用應用程式 12天
Sky Pilot 已回覆 2025年1月20日

Hey there,

We're thrilled to hear about your positive experience with our team; it's great that you found the chat helpful and decided to go for the full plan!

We aim to provide every customer with quick and efficient service, so we're glad that you appreciated our prompt response and kindness. Your feedback is crucial to us as it helps us continually offer top-notch service.

If there is anything else that we can do for you, please let us know!

Best Regards,
Shop Circle Team

2025年1月20日

great customer service and if there is an issue its fixed straight away thanks

CRAFT2U
澳洲
使用應用程式 11個月
Sky Pilot 已回覆 2025年1月29日

Hey there,

Thank you for your wonderful feedback!

We're glad to hear you're happy with the service and that any issues were resolved quickly.

We appreciate your support and are always here to help!

All the best,
The Shop Circle Team

2025年1月18日

Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!

That Mom With A Laser
美國
使用應用程式 大約1個月
Sky Pilot 已回覆 2025年1月29日

Hey there,

Thank you so much for your kind words!

We're thrilled to hear that Nitesh was able to help you and that you had a great experience.

Your recommendation means a lot to us, and we're here if you need anything else in the future!

Best,
The Shop Circle Team

2025年1月2日

As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!

My Store
英國
使用應用程式 14天
Sky Pilot 已回覆 2025年1月20日

Hello there,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful!

Efficiency is what we strive for, and it's nice to know we hit the mark for you. We always ensure our team is ready and willing to help you out when you need it!

If there is anything else that we can do for you, please let us know!

Best Regards,
The Shop Circle Team

2024年11月7日

Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!

woollentwine fibrestudio
德國
使用應用程式 9個月
Sky Pilot 已回覆 2024年11月15日

Hi,

We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation!

We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help!

Best,
The Shop Circle Team

2024年10月3日

My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app overall.

Kerry Marsh: Vocal Jazz and Beyond
美國
使用應用程式 6個月
Sky Pilot 已回覆 2024年10月6日

Hello,

We're thrilled to hear that you and your customers are finding great benefit from our Sky Pilot's delivery system! Your kind recommendation means a lot to us!

Your experiences and insights are crucial in helping us deliver a seamless experience; we will continue striving to offer top-notch service and improve the app based on valued user feedback like yours!

If you have any further comments, suggestions or need assistance, please don't hesitate to reach out!

Best,
The Shop Circle Team

2024年10月29日

I would like to recommend this app. If you have questions or problems, customer support works great and solves them in a moment. I want to thank Danin and Dino for helping me when I needed it! The app works very well and I have no complaints!

The Digital Kingpin
愛沙尼亞
使用應用程式 4個月
Sky Pilot 已回覆 2024年11月15日

Hello,

We're thrilled to hear that you had a positive experience with our app - it's great that our customer support team was able to assist you promptly and solve your issues.

Your satisfaction is our top priority and we're glad that the app is serving you well. Your words of appreciation mean a lot to us. It's experiences like yours that really keep us motivated!

Remember, we're just a click away if you need any more assistance!

Best,
The Shop Circle Team

2024年10月17日

Sky Pilot was instrumental for our site launch. We found a last minute display issue on the website and the Sky Pilot developer team stepped in and fixed the issue in few hours. Also the service works as you would expect, stable and reliable. For now it is a 5 star review.

Conceptize
加拿大
使用應用程式 3個月
Sky Pilot 已回覆 2024年10月24日

Hi there,

We're thrilled to hear that Sky Pilot was useful for your site launch and that our developer team could step in on time to fix the last minute issue; it's great to know you found our service stable and reliable!

Your kind words mean a lot to us as we continually strive to provide a high quality service to all our users and your assessment affirms that we're heading in the right direction.

If there is anything else that we can do for you, please let us know!

Warm regards,
The Shop Circle Team