評價 (358)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2023年4月8日

We installed this app to deliver our digital products -- ebooks, echarts, eposters -- to customers of our music education shop (www.roedyblack.com). We were looking for a fast, seamless, trouble-free digital product delivery solution. We have been using Sky Pilot for a couple of months now, and our customers have downloaded thousands of files. Sky Pilot has more than lived up to our requirements and high expectations. The few times we have had questions, Sky Pilot support has always been prompt and thorough. Based on our experience, we strongly recommend this app.

We've used Sky Pilot for 4.5 years now, and it continues to provide first-rate download service and first-rate customer service. So we'll continuing using the service.

Roedy Black
加拿大
使用應用程式 4年多
2022年10月5日

I can not say enough GOOD about this app! I was having an issue and went to the chat section, within mins the tech explained exactly what I needed to do in order to free up more space! Fixed the issue immediately I recommend this for anyone who uses digital downloads.. 100% satisfied Linda

Designs By Silo Kreations
美國
使用應用程式 4年多
Sky Pilot 已回覆 2022年10月5日

It always warms our hearts to hear that you've found Sky Pilot very helpful and about your great experience with our support team.😍 Thanks so much for trusting us and for spreading the word.

All the best,
Customer Success Team

編輯時間:2019年9月2日

Such a great app, easy to setup and use, and the customer service is amazing. Super helpful and prompt. I wouldn't use anything else for my digi shoppe.

Ephemeras Vintage Garden
加拿大
使用應用程式 4年多
2014年3月15日

We are new to Sky Pilot and have been very impressed by their customer service, particularly since we are very new to Shopify. Thanks again!

SellingEnergy.com
美國
使用應用程式 4年多
2023年11月15日

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

USA
美國
使用應用程式 大約4年
Sky Pilot 已回覆 2023年11月17日

Hello,
We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience!

Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly.

Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users.

Best regards,
The Shop Circle Team

編輯時間:2015年8月18日

Skypilot is incredible. Does exactly why I need it to do for my online training series. And the customer support kicks ass. Andrew the founder was incredibly generous with his time and patient as he walked me through the set up and integration for my store. 5 stars for Andrew. An app is only as good as its customer support. He's the man. Bottom line, Skypilot is brilliant, well designed, simple to use, highly secure and it'll make u money if you are Selling content. Thx Andrew!

Cherries

Cherries Concealed Carry Apparel
美國
使用應用程式 4年多
編輯時間:2023年12月6日

I use Sky Pilot 3 years now and I am very happy with it. And the customer support (I interacted with, Alessandro most) is top notch! I highly recommend them.

Vasile and Pavel
羅馬尼亞
使用應用程式 大約4年
Sky Pilot 已回覆 2022年8月21日

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.

Have an amazing day,
Customer Success Team

2014年4月2日

Excellent App, integrates very well

POSITIVES:
-downloads are fulfilled automatically whilst still keeping regular products on manual fulfillment (if you've chosen that)
-you can set the amount of times a product can be downloaded
-integrates seamlessly into the checkout process
-people can download your product directly from your website (using the provided email link)

I highly recommend this app to anyone starting in digital downloads, takes seconds to signup and seconds to integrate.

I am very happy with it.

GOWDA
澳洲
使用應用程式 大約4年
2023年11月9日

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Proud to be Primary
加拿大
使用應用程式 接近4年
Sky Pilot 已回覆 2023年11月13日

We're thrilled to hear how much you're loving Sky Pilot! It's fantastic to know that our app is making the process of listing and delivering digital products easier for you. We designed our features with businesses like yours in mind.

Thank you again for sharing your experience and for your recommendation. Your feedback helps us continue improving our service.

All the best,
Customer Success Team

2018年9月6日

Andrew was amazing! he helped us get everything set up correctly :) Highly recommended app for digital downloads!

Tina Davies Professional
美國
使用應用程式 接近4年