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根據評分
I've had this app installed for over 2 years now. has never been an issue.
Easy to upload files and also attach them to existing products to bundle.
Support is very quick and helpful when I forget how to do certain things in the app lol.
Overall great experience.
Hello,
We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us!
Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful.
Warm regards,
The Shop Circle Team
This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!
Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process.
Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses.
Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app.
Thank you once more for your support and 5-star review!
Best regards,
The Shop Circle Team
Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try.
I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear.
I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!
Hello,
It's absolutely heartening to read such a positive review from you. We're thrilled that you found our support to be top-notch. Our team, including Đanin and Alessandro, always strives to deliver swift and accurate assistance, and we greatly appreciate your acknowledgment of their dedicated efforts.
It makes us incredibly happy to know that you have been able to customize your customer accounts library to your satisfaction and that you found our prompt assistance valuable. We truly value your gratitude and are always here to support your future needs.
Your encouraging words will certainly motivate our team to continue providing excellent service. We can't express enough how much we appreciate your 5-star rating!
Thanks again for taking the time to share your experience. Your feedback plays a crucial role in helping us continue to improve our app and services.
Best Wishes,
The Shop Circle Team
Recommended! I am trying to sell audio downloads. Not only does the app do exactly what I need, but their help went above and beyond and was swiftly taken care of! Worth the money!
Hello,
Thank you for your glowing review and 5-star rating. We are overjoyed to hear that our app is meeting your needs effectively. We believe in providing top-notch support and we're thrilled it has truly made a difference for your business. Your kind appreciation of our team's efforts encourages us to keep delivering our best!
Should you need anything else in the future, we're here!
Best,
The Shop Circle Team
I have only started using the app, but so far it has been user friendly and the customer support is stellar! I love the customization features as well!
Hello there,
We're thrilled to hear that you've found Sky Pilot to be user-friendly and that our customer support team was able to assist you effectively. We take great pride in the service they provide.
Your comments about the customization features make our day! They were designed with flexibility in mind for our users, and it's great to know that you're loving them.
We’re always here to assist, so please feel free to reach out if you need any further help. Your feedback helps us continue to improve our products and provide the best possible experience for our users.
Best regards,
The Shop Circle team
Easy integration and awesome customer support
Thanks so much for the five-star rating and for your kind words about our easy integration and customer support, we truly appreciate it. It's our main priority to provide effective solutions and support to our users and we are glad to hear that we are delivering on that promise.
We always strive to make our users' experience with the Sky Pilot - Digital Downloads as seamless as possible. Your positive feedback greatly motivates us to continue enhancing our app and providing awesome support.
If you have any more suggestions or if there's anything else we can assist you with in the future, please feel free to share.
Best Regards,
The Shop Circle team
Gran servicio, Adna aclaró todas mis dudas, el compartir las url fue de gran ayuda para mi.
Gracias por tu comentario de 5 estrellas.
Nos alegra saber que nuestro servicio y la asistencia de Adna han sido útiles para ti, especialmente la opción de compartir las URL. Valoramos tus palabras positivas y tu satisfacción es nuestra prioridad. Si tienes alguna pregunta adicional o si hay alguna otra forma en que podamos ayudarte, no dudes en decírnoslo. Tu retroalimentación y experiencia son vitales para nosotros.
Saludos,
El equipo de Shop Circle
The support is UNREAL!! Great service and a great tool for any shopify store delivering digital prodcuts.
Hello,
We're thrilled to hear about your positive experience with our support team and how Sky Pilot is benefiting your Shopify store! Your kind words truly illuminate our commitment to providing top-tier service to all our users.
Please know, that we are continually working on refining and enhancing our tool based on the experiences and needs of our users like you. Your praises are a testament to our collective efforts.
Thank you so much for taking the time to leave us this wonderful 5-star review. We appreciate your support and look forward to continuing to serve your digital product delivery needs!
Best Wishes,
Shop Circle Team
Awesome app, very easy to use. Very nice support.
Jon Sweden
Hello Jon,
We're thrilled to hear that you find our Sky Pilot - Digital Downloads app awesome and easy to use! Your experience with our support team also brought smiles to our faces. We strive to provide excellent customer service, and it's wonderful to know that we're meeting our goals.
We genuinely appreciate your 5-star rating and your feedback. It supports our continuous effort in making our app more convenient and supportive to users like you.
If there's anything else we could do to make your experience even more fantastic, please don't hesitate to let us know.
Thanks again for your encouraging words, Jon.
Best regards,
The Shop Circle Team
Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!
Hello,
We're thrilled to know that Sky Pilot has been effective in delivering digital products for you. It's great to know that our app is making a real difference to your experience!
Your feedback about Alessandro is greatly appreciated. We believe that good customer support should be fast, friendly, and above all, solve your problems. We're glad to hear our team was able to assist you in integrating our app with another one, and that our support was knowledgeable, professional, and friendly.
Thank you once again for taking the time to share your positive experience with us. Your feedback is important for us to continue to improve and provide the best service to our users.
Best regards,
The Shop Circle Team