Reviews (359)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.

May 12, 2020

Stop looking around- this is the app you want! We tried other apps to solve the digital download problem and other options don't cut it. Sky Pilot is the best option and their support team is wonderful, hard-working in solving any issues you have. No canned replied, or non-answers- they will do everything they can to help you! Completely satisfied.

Mastin Labs
United States
29 days using the app
February 12, 2024

Well, Sky Pilot is exactly what i needed for a special kind of products. Didn't know it before and asked the Support-Team who gives a quick response with simple informations. The automation is fast done and works properly. We sell E-Books and want it to fully pre-paid before send a download-link. No problem for this app. Thanks to let things be easier for the seller. Clients can find the order in their login too and click the file again. Nice gadget!

Womanifest AG
Switzerland
20 days using the app
Sky Pilot replied February 15, 2024

Hi there,

We're so glad to hear that Sky Pilot has met all your needs! It's fantastic to know that our app has made selling E-books and sharing download links a simpler process for you. Your satisfaction is our utmost priority.

We're also thrilled to hear that the fast response and simple information from our support team aided in your smooth experience.

Thank you for sharing your positive experience. You've given us reason to celebrate. Your feedback underscores the importance and value of providing secure, easy-to-use digital downloads for our clients.

Best wishes,
The Shop Circle Team

August 28, 2014

First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!

Tangie Baxter & CO
United States
28 days using the app
February 27, 2024

Super excited for this! They are very responsive and have a legit digital download platform!

Island Mana Designs
United States
16 days using the app
Sky Pilot replied February 29, 2024

We're thrilled to hear your excitement, and thank you for your 5-star rating! We pride ourselves on being responsive and providing a comprehensive digital download platform. It's fantastic to see that reflected in your experience. We look forward to continuing to provide you with high-quality service and an efficient platform for all your digital download needs. Your feedback plays a significant role in helping us maintain the quality and effectiveness of our services.

Thanks again for taking the time to review Sky Pilot!

Best regards,
The Shop Circle team

December 15, 2020

A+ app experience. Best app i've used for digital products. It has a great interface, lot's of customizability, and the customer service has been quick and super helpful. Highly Recommend going with Sky Pilot

Dan Robinson
United States
27 days using the app
June 27, 2021

Very nice app. Good UI, decent features, and support team helped me out with a nuanced workaround on a weekend. Currently the best option for digital downloads.

PlanetStyles
United Kingdom
23 days using the app
April 28, 2023

Good app for the shop that have the digital products!
The service is really nice and the staff's always there for us.
Love this app! Won't regret for using it.
Don't hesitate, just use it!

Sail & Thread
Japan
22 days using the app
Sky Pilot replied April 28, 2023

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it.

Thank you so much for recommending us! 🤩

All the best with your business,
Customer Success Team

July 23, 2022

I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.

K.Azcona Designs
United States
21 days using the app
Sky Pilot replied July 24, 2022

We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support.

Have a lovely day,
Customer Success Team

May 8, 2020

I love this app! And their tech support is spot on! Reliable and Smart! Always helpful and available

WristGame By Kevin Bond
United States
21 days using the app
April 8, 2021

A+++ experience like other reviewers here. We have some technical issue with the thank you page and Andrew from SkyPilot help us set everything right in just a few minute. Highly recommended

Flourish Presets
United States
18 days using the app