Reviews (359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
Refine
-
By rating
This app - OMG it is awesome!
It is so great, and the customer service is oustanding.
Do not use any other app!
We are happy to know that our app and customer support fulfilled your expectations 🎉. Thanks for trusting us and for this fantastic review!
We are always here to help 24/7!!
Have a lovely day,
Customer Success Team
Sky pilot and the sky pilot team
First I'll talk about the team. I started messaging sky pilot for customizations in the app that suits my website, and a cooperative, lovely, smiling, professional team welcomed me.
They quickly understood my needs and started implementing them straight away. I also owe Alessandro a special thank you for all his perfect assistance and for having the time to listen, meet and implement. The team is so aligned to their business values, to assist businesses to the digital world.
As for the app itself, it is so easy to use, it has an easy interface. I couldn't have found something better than that.
Thank you so much Sky pilot. Keep it up. I would sure recommend them to anyone
Hooray!! Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our app and support team, your feedback is pure gold to us. We are always happy to hear these words of encouragement.
We're more than happy to support you in your growth. Always at your service 😊
All the best,
Customer Success Team
App is working great and I love the way it integrates with my shopify theme. Looks very professional.
Hi there!
We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!
Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.
Many thanks from the Shop Circle team.
Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers.
Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!
Hi there,
Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs.
It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you.
Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers.
Warm Regards,
The Shop Circle Team
This app is easy to set up, and I've received the BEST customer service even though I'm still only on the free plan. 10/10 would recommend!
Thank you for taking the time to share your feedback about our app!
We strive to create a positive experience for all of our users and value the time you have taken to give us your valuable input. We are always looking for ways to improve our app and your experience, and we genuinely appreciate your frank opinion and will do our best to ensure your satisfaction in the future.
All the best,
Customer Success Team
Very fast to answer my questions & offer a video call with screen sharing ! Awesome customer experience !
Thank you so much for taking the time to leave us a 5-star rating - we're thrilled to hear that your experience with our customer support was awesome. Our team works hard to ensure that all queries are resolved promptly, and it's fantastic to know that they're making a difference.
Best wishes,
The Shop Circle team
Die App funktioniert wie es soll, und bei Probleme ist man bei dem Kundenservice sehr gut aufgehoben und es wird einem sehr schnell geholfen! Auch bei Vorschläge und Verbesserungen wird ganz schnell reagiert - innerhalb einer Woche wurde ein neuer Button mit "Produkt bereits erworben" implementiert! Mehr Kundensupport und -offenheit kann man nicht erwarten!
Thanks a bunch for your amazing review and for choosing us!! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. Always at your service :)
Cheers 🤩,
Customer Success Team
I was a total newbie, and this app was very easy to use. I had some "user error" problems early on and they were super helpful and very fast replying to me. I highly recommend Sky Pilot
Thank you for the great review. We’re so glad to be a part of your store's success and are happy to support you in your growth. Thanks for choosing us!
All the best,
Customer Success Team
The app works great and I'm very happy. The only problems I had were operator errors. Jason was very patient and helped me complete the setup so it's working smoothly now. I was a bit frazzled and really appreciated the extra help. Great job Jason!
Hi there!
We're thrilled to hear that our app is working great for you and that you are satisfied with the provided support!
Your feedback serves as a great motivation for our team to keep delivering exceptional customer service. If you need any other assistance or have questions in the future, don't hesitate to reach out. We're here to help!
All the best,
The Shop Circle Team
Extremely helpful with set up and a great product in general.
Hi there,
Thank you for the glowing 5-star rating and your kind words about our Sky Pilot app. We're thrilled to hear that you found our set up extremely helpful and are enjoying our product in general. Your satisfaction is our number one priority at Shop Circle!
We remain committed to providing high-quality service to our users. Please do not hesitate to reach out to us anytime if there's anything more we can assist with, as your input is essential to us.
Once again, thank you for taking the time to share your experience.
Best wishes,
The Shop Circle Team