Overall rating Based on 61 reviews
We run a primarily PDF-based business, so digital downloads were a must. Before we settled on Shopify, we looked at a lot of other webstores that had digital downloads built into their offerings. But we don't regret choosing to go with Shopify and Sky Pilot, as this deadly duo has helped us make a truly fantastic store. The volume pricing makes a lot of sense - we're just at the basic level, but we'll be pulling in a lot of sales before we have to upgrade (and, by that point, I won't sweat it so much). The biggest reason I'm sticking with Sky Pilot's chat support has helped me out several times. They've been attentive and quickly solved my problems (both of which were, admittedly, stupid mistakes on my side).
Sky Pilot has been an incredible help to us with delivering music to our customers and it just keeps getting better and better. Sky Pilot has allowed us to deliver files for over 25,000 orders and we have received fantastic support from the Sky Pilot team.
Brilliant product! I previously tried 3 other app's for digital downloads, there is no comparison, this one blows the others away. Excellent value for money with useful seamless features that function beautifully. Also as other's have mentioned, it was super easy to set up and the customer service is outstanding.
My Local Postcode
I never normally write reviews but felt I had to in this occasion as the quality of this product and exceptional level of service are worthy of note! I experimented with just about every digital download app on Shopify and SkyPilot beat them all by a mile for ease of use and excellent functionality. A really well thought out product which is back up by helpful (and speedy) customer service. Highly recommended - don't waste your time using anything else to deliver digital downloads on your Shopify store!
Tangie Baxter & CO
First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!
Great app. Easy to use and great help from Sky Pilot team
Sky Pilot has been great for us! The upload process is simple and seamlessly integrated with Shopify, and our fans and customers have had a great experience downloading it. Thumbs up.
Enjoying this app so far! Simple to use, easy to understand, and it helps our goal of having the best customer experience possible.
The best program we've used to deliver our downloadable content. Support has been great in getting it up and running, and making sure our needs have been met. The biggest thing is that our time spent on customer service has dramatically decreased since we switched to Sky Pilot. I highly recommend this App
Excellent App, integrates very well
-downloads are fulfilled automatically whilst still keeping regular products on manual fulfillment (if you've chosen that)
-you can set the amount of times a product can be downloaded
-integrates seamlessly into the checkout process
-people can download your product directly from your website (using the provided email link)
I highly recommend this app to anyone starting in digital downloads, takes seconds to signup and seconds to integrate.
I am very happy with it.