Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Vimeo and Shopify, and its user-friendly interface. It's particularly praised for its efficient delivery of digital products and handling of subscriptions. Features like quick product attachment, access alerts, and detailed customer data are appreciated. Many merchants commend the app's exceptional customer support, customization capacity, and fair pricing, including a free version.

January 12, 2024

Alessandro and Sanjay have be extremely helpful and were prompt to help me solve all my questions and issues. Both we very friendly, professional and were patient as they helped me navigate a platform I'm not very familiar with. I can't praise their customer support and technical knowledge enough.

They also helped me better understand Sky Pilot and I have found it to be a tremendous resource for our type of shop model.

The Content Store
United States
About 7 years using the app
Corknine Development replied January 15, 2024

Hello,

Wow! It's fantastic to hear such positive feedback about Alessandro, Sanjay, and their technical expertise. We are delighted that they could offer you the assistance you needed while navigating our platform. Their friendliness, professionalism, and patience are certainly qualities we proudly uphold at Shop Circle.

Also, we're thrilled to know that you find Sky Pilot to be a great resource for your shop model. Satisfaction like yours motivates us to ensure we continue providing top-notch support and effective solutions. Thank you for sharing your experience, it's a testament to the efforts we put into customer satisfaction.

Should you have any further queries or require assistance, please do not hesitate to let us know. Your feedback and success are important to us.

From the team at Shop Circle, thank you once again!

January 4, 2024

Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is quick, friendly and efficient.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
Over 7 years using the app
Corknine Development replied January 5, 2024

Hello,

It's wonderful to hear that you're having such a great experience with Sky Pilot - Digital Downloads. We're particularly pleased to hear that our app's ease of use and the tools we provide have proved beneficial in delivering your digital products efficiently.

Thank you for taking a moment to recommend us, and for highlighting our support team's quick and efficient assistance. Our team strives to offer prompt, friendly support and it's great to know we hit the mark for you.

Your feedback is key to our continued effort to improve and deliver top-quality service. We appreciate your support and positivity.

Best regards,

The Shop Circle Team

December 18, 2023

I've had this app installed for over 2 years now. has never been an issue.
Easy to upload files and also attach them to existing products to bundle.
Support is very quick and helpful when I forget how to do certain things in the app lol.
Overall great experience.

RockHard Nation
United States
Almost 2 years using the app
Corknine Development replied December 22, 2023

Hello,

We're thrilled to hear that you've been using Sky Pilot - Digital Downloads for over two years and have found it easy to use and versatile with bundling capabilities. It brightens our day to learn about your positive experiences with our support team, as we strive to provide quick and actionable assistance whenever you need it. We truly appreciate the laughter you've shared, moments of forgetfulness happen to all of us!

Your feedback not only warms our hearts, but it also helps us identify the things we're doing right. We're so thankful for your 5-star rating, and your acknowledgement means the world to us. Looking forward to continuously cater to your needs and make your experience even more wonderful.

Warm regards,

The Shop Circle Team

January 11, 2024

Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!

TheWitchesCircle
Cyprus
About 1 year using the app
Corknine Development replied January 15, 2024

Hi there,

Thank you so much for taking the time to leave us this fantastic review! We are thrilled to hear that you're pleased with the Sky Pilot app and the level of customer support we provide.

Your positive words about our customer support team truly highlight the dedication and commitment they bring in ensuring our customers are satisfied. We are incredibly glad to know that you've had a great experience with us, and we really appreciate your high recommendation of SkyPilot.

We value such feedback and it helps us greatly to continue enhancing our services and app features. If you ever need any further assistance, please don't hesitate to connect with our support team. We're always here to help.

Best wishes,
The Shop Circle Team

January 31, 2024

With Sky Pilot we found a Plug-In that has all the Things we were looking for. Pricing, free order, automatic order by product, massemail for updated products, very nice user interface und the customer support was perfekt. We've been using it for 3 Months now and we had no problems at all

Bara Studio
Germany
2 months using the app
Corknine Development replied February 2, 2024

Hello,

Thank you for your glowing review! We are thrilled to hear Sky Pilot has all the features you were looking for. Your feedback about our pricing, product order automation, mass email for product updates, and user interface truly encourages us.

It's fantastic to know our customer support has been perfect in your experience. Our team works tirelessly to ensure our users can navigate our app with ease and have their issues addressed promptly.

We are incredibly grateful for your feedback and the fact you've had no issues in the past three months. That's exactly what we aim for! Still, remember we are always here to support you in case anything crops up.

Your feedback matters to us. It helps us continue improving our services.

Thank you once again,
The Shop Circle Team

January 8, 2024

Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.

Smutfluencer
Norway
3 months using the app
Corknine Development replied January 9, 2024

Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to go above and beyond to assist with your specific needs, even in the context of automation. Customer satisfaction is a priority for us, so it's fantastic to learn that this was reflected in your experience.

Please know that we're always here to help and are constantly working on upgrading our app to better cater to our customers' needs. Your high recommendation truly matters to us.

Thanks again for taking the time to leave us a review, and for supporting Sky Pilot

Best wishes,
The Shop Circle Team

January 2, 2024

This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!

Habla con Hannah
United States
8 months using the app
Corknine Development replied January 4, 2024

Hello, we're thrilled to know that our Sky Pilot - Digital Downloads app has been pivotal in easing your eBook selling process.
Your kind words about our easy-to-use platform and our responsive team have truly made our day. It's awesome to hear that we've been able to alleviate some of the business-related stresses.
Remember, we're here for you whenever you need assistance. Your feedback plays a crucial role in helping us make your experience better each time you use our app.
Thank you once more for your support and 5-star review!

Best regards,
The Shop Circle Team

January 12, 2024

The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.

The Corporate Girl Planner
United States
7 months using the app
Corknine Development replied January 15, 2024

Hello,

We're thrilled to hear that you're happy with our customer service at Shop Circle! Our team takes pride in being responsive and timely, so your feedback is very encouraging. We're equally pleased that you've found our app, Sky Pilot ‑ Digital Downloads, beneficial for your needs and that you're confidently recommending it to others.

Thank you so much for the 5-star rating and the fantastic review. Your opinion matters to us as we strive to deliver the best experience to our users.

Kindly don't hesitate to reach back if you ever need further assistance or have any more suggestions. Your feedback drives our commitment to continuous improvement.

Best Regards,
The Shop Circle Team

December 7, 2023

I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.

Jazzduetshop
United States
Over 4 years using the app
Corknine Development replied December 11, 2023

Hi there,

We're absolutely thrilled to hear that you have been having a fantastic experience with our Sky Pilot app! We really appreciate you sharing your experience over the years, and we're glad to hear that our support team has been able to assist you promptly whenever you've had queries.

Your satisfaction is our top priority and your kind words really testify to the dedication of our team. We'll continue to strive in providing high-quality service and a seamless experience.

Feedback like yours helps us stay motivated and committed to what we do. Once again, thank you very much for the 5-star review.

Regards,
The Shop Circle Team

December 11, 2023

This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before).

The customer support is great as well, they're FAST and thoroughly helpful.

My Nerdy Teacher
Romania
Almost 2 years using the app
Corknine Development replied December 13, 2023

Thank you so much for your glowing review! We're thrilled to hear that Sky Pilot has been an amazing solution for your digital download needs for close to 2 years. It means a lot to us that you've found it reliable and effective, and your kind words about our customer support team are greatly appreciated.

It's our top priority to provide effective, efficient, and helpful service, so it's wonderful to hear that this has been your experience. Remember, if you ever need any assistance, we're just a click away. Your positive experience motivates us to continue offering the best service we can. Thank you once again for choosing Sky Pilot.

Best Regards,
The Shop Circle Team.