Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Vimeo and Shopify, and its user-friendly interface. It's particularly praised for its efficient delivery of digital products and handling of subscriptions. Features like quick product attachment, access alerts, and detailed customer data are appreciated. Many merchants commend the app's exceptional customer support, customization capacity, and fair pricing, including a free version.

November 22, 2023

Excellent and fast support, works very well!

Deinmuskel
Germany
2 days using the app
Corknine Development replied November 24, 2023

Hello,

We're thrilled to hear that you are enjoying our Sky Pilot app! Your kind words about our support team and functionality are really inspiring for us to keep doing our best.

Thank you for your wonderful review. Your feedback and satisfaction are very important to us.

Best wishes,
The Shop Circle Team

February 12, 2024

Well, Sky Pilot is exactly what i needed for a special kind of products. Didn't know it before and asked the Support-Team who gives a quick response with simple informations. The automation is fast done and works properly. We sell E-Books and want it to fully pre-paid before send a download-link. No problem for this app. Thanks to let things be easier for the seller. Clients can find the order in their login too and click the file again. Nice gadget!

Womanifest AG
Switzerland
Corknine Development replied February 15, 2024

Hi there,

We're so glad to hear that Sky Pilot has met all your needs! It's fantastic to know that our app has made selling E-books and sharing download links a simpler process for you. Your satisfaction is our utmost priority.

We're also thrilled to hear that the fast response and simple information from our support team aided in your smooth experience.

Thank you for sharing your positive experience. You've given us reason to celebrate. Your feedback underscores the importance and value of providing secure, easy-to-use digital downloads for our clients.

Best wishes,
The Shop Circle Team

January 9, 2024

Awesome Customer Service

Stack Bands
United States
About 5 hours using the app
Corknine Development replied January 10, 2024

Hello there,

We're so happy to hear you found our customer service to be awesome! Your satisfaction is incredibly important to us and we take pride in our ability to provide stellar customer service. Your positive feedback really makes our day!

Your review is truly appreciated as it helps us understand what we're getting right, and gives other potential customers a glimpse of what to expect with our service.

Best wishes,
The Shop Circle Team

November 14, 2023

Amazing app and amazing customer service! Highly Recommend!

Zoomies Pet Nutritionals
Canada
7 days using the app
Corknine Development replied November 16, 2023

Hello there,

We're thrilled to hear that you're enjoying our Sky Pilot app and finding our customer service amazing. Your kind words have made our day at Shop Circle! We strive to offer top-notch services and your feedback inspires us to continue raising the bar.

Should you need any further support or have any suggestions, please don't hesitate to reach out. Your insights are pivotal to our continued growth and improvement.

Appreciatively,

The Shop Circle Team

July 26, 2023

I have happily used this service for several years. I appreciate that when I have any questions, I get help! I don't know how I could possibly manage my business without it. Thank you!

Anatomy Softwear International Inc.
Canada
Over 7 years using the app
Corknine Development replied July 27, 2023

Thank you so much for your wonderful review!

We are delighted to hear that you have been making the most of our Sky Pilot App for SEVEN years (WOW) and that you feel our customer service is satisfactory. We want to show you our appreciation for your loyalty and it's great to hear that our app has made such a positive impact on the management of your business. We will continue working hard to provide a quality service to you. Thanks again!

All the best,
Customer Success team

September 26, 2023

This app is exactly what my business needed! We used to process digital orders manually, and we always thought there HAD to be a better way to do it. Turns out there is a MUCH better way, and that way is Sky Pilot.

The set-up process was completely painless. We were able to figure out most of the set-up on our own, and when we had occasional questions for support, they provided quick and exceptional help.

When we were getting close to our storage cap, we reached out, and they created a custom plan based on our needs.

If you are looking for an excellent system that fulfills digital orders automatically, look no further!

NBW Ministries
United States
6 days using the app
Corknine Development replied October 2, 2023

Thank you so much for your review! We sincerely appreciate you taking the time to share your thoughts. Your feedback is an invaluable part of our growth and development process as we strive to create the best possible experience for our users. If there's anything else you'd like to share, feel free to reach out to us. Thank you again for your support!

All the best,
Customer Success Team

April 13, 2023

I have been using SkyPilot for almost 3 years now and am still thrilled with how easy and effortless this service makes selling digital items. Any time I've had a question (no matter how small) I get a quick, professional response. I love being able to see which of my customers have downloaded their purchases and how many times. The Access Alert feature has helped me to put a stop to several spambots/pirates/thieves and also allowed me to work with a few of my customers to secure their own email accounts. All in all, a tremendously positive experience!

EmFreudery Designs
United States
Almost 3 years using the app
Corknine Development replied April 13, 2023

Thank you so much for the kind review. Great to hear how Skypilot has been helping your business during the last 3 years, and also It's been a pleasure helping you with anything you need as we work hard to ensure our app and support team provides you with the best experience possible.

Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊

Have a lovely day,
Customer Success Team

September 4, 2023

SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.

Linds Handmade Designs
United States
Over 1 year using the app
Corknine Development replied September 6, 2023

Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you!

All the best,
Customer Success Team

February 6, 2024

Customer service is top notch and got my issue resolved very fast. They are great with fast communication. I highly recommend this app for your store if you offer any sort of digital download or download that you want your customers to have easy access to. Thank you again to the team for getting me fixed back up. XOXO

Lalasembroiderydesigns
United States
Corknine Development replied February 15, 2024

Hello! We're thrilled to hear that you had such a positive experience with our customer service and that we could assist in resolving your issues swiftly. Your kind acknowledgement truly means a lot to our team.

We're proud that our Sky Pilot - Digital Downloads app meets your needs, and it's fantastic to hear that you recommend our app in your store for easy access to digital downloads. Your appreciation encourages us to strive harder and deliver the best experiences.

Remember, we're always here for you should you need our help again. Thank you for taking the time to leave this wonderful review. We greatly value your feedback.

Best wishes,
The Shop Circle Team

March 2, 2024

I used Skypilot for over 8 years. They are amazing to work with. I never had one single issue with a digital product going through. Every purchase was seamless. Every client easily got their product. I highly recomend Sky Pilot for transferring any digital product. Easy and great price!

Amanda Love
United States
Corknine Development replied March 13, 2024

Hi,

Thank you so much for your wonderful review; we are thrilled to hear about your positive experience using Sky Pilot for over 8 years!

Your satisfaction with our service and the seamlessness of every purchase really makes our day!

Remember, your feedback plays a significant role in our ongoing effort to offer the best service possible!

Thanks again,
The Shop Circle Team