Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, ease of use, and seamless integration with platforms like Shopify and Vimeo. They value its automation features, especially for pre-paid digital products, and its reliable digital file delivery. The app's customization options, storage capacity, and cost-effectiveness are also appreciated. Its longevity and recent addition of subscription integration have been praised for simplifying digital product distribution and subscription management.

February 6, 2024

Finalmente dopo tanto tempo e prove con altre APP abbiamo trovato Sky Pilot. Super soddisfatti con l'esperienza per poter vendere i nostri corsi online. L'assistenza clienti è la migliore cha abbiamo mai visto su Shopify.

Balloon Box
Spain
2 days using the app
Corknine Development replied February 15, 2024

Ciao! Siamo lieti di sapere che Sky Pilot sta rispondendo alle vostre esigenze per la vendita dei corsi online. È fantastico che l'assistenza clienti abbia soddisfatto le vostre aspettative – lavoriamo duramente per offrire il miglior servizio possibile.

La tua esperienza positiva ci motiva a continuare a lavorare per soddisfare e superare le aspettative dei nostri clienti. È sempre un piacere ascoltare le esperienze positive come la tua.

Grazie mille per la tua recensione a cinque stelle e non esitare a farci sapere se hai bisogno di ulteriore supporto.

Cordiali saluti,
Il team di Shop Circle.

February 22, 2024

Excellent customer service and support.

Duperverse
United States
1 day using the app
Corknine Development replied February 25, 2024

Thank you for your glowing review! We're overjoyed to hear that our customer service and support met your expectations. Your experience is really important to us and we always aim to provide top-notch assistance. Knowing that we've succeeded is the best motivator! Should you need any further support, please don't hesitate to reach out. Your feedback helps us keep delivering the best service possible. Thanks again!

Best wishes,
The Shop Circle Team

November 6, 2023

Sky Pilot is an amazing app that we use to give customers PDF copies of their purchases in addition to selling PDF only books. The tool is simple to use, has a great feature set, and their support team is really top notch.

Exalted Funeral
United States
Over 2 years using the app
Corknine Development replied November 8, 2023

Hi, thanks so much for your splendid 5-star review! We're thrilled to hear that you find Sky Pilot to be an amazing app and particularly appreciate your mention of the feature set and our support team.

Thanks again, and we look forward to serving you for many years to come!

All the best,
Customer Success Team

November 28, 2023

Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.

Lonely Planet
United States
About 1 year using the app
Corknine Development replied November 30, 2023

Hello,

We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder.

Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot.

We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you.

Best wishes,
The Shop Circle Team

November 10, 2023

Fantastic functions if you want to sell digital products and create the best user experience with customer accounts, and videos/e-books directly on the store.

Very good support aswell, helpful and will definitely guide you through any inconvenience or question.

Totally recommend.

Gentleman course
Sweden
3 months using the app
Corknine Development replied November 13, 2023

Thank you so much for your wonderful feedback and the perfect rating! We're thrilled to hear that you're finding our Sky Pilot app useful for selling your digital products and that it's enhancing your customers' experience.

All the best,
Customer Success Team

November 26, 2023

The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.

Freebble
Taiwan
About 1 month using the app
Corknine Development replied November 29, 2023

Hello!
Thank you for your kind words and for giving us a 5-star rating!

We're thrilled to hear that you found our user experience great and easy-to-use. It's wonderful to know that Nitesh from our support team was able to help resolve your issue. Your compliment will certainly be passed on to him.

If you have any more insights to share or need further assistance, we're just one message away. Thanks once again for your valuable input.

Best Regards,
Shop Circle Team

Edited January 23, 2024

I've been using SkyPilot for a few years now and they are great, I've never had any issues with them!
Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)

Love and London
United Kingdom
Over 2 years using the app
Corknine Development replied October 26, 2023

Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come!

All the best,
Customer Success Team

April 15, 2024

Great! I really love the app and the support! especially from Adis.

FitEbook
Philippines
35 minutes using the app
Corknine Development replied April 22, 2024

Hello,

Thank you for this glowing review! We're thrilled to hear that you're enjoying Sky Pilot - Digital Downloads and that you found our support, especially from Adis, helpful.

We work hard to provide top-notch service to our customers, and it's always encouraging to see it being recognized. Such positive feedback pushes us to continuously optimize and improve our services to serve you better.

We really appreciate you taking the time to share your experiences with us. Your input plays a vital role in our continuous growth and improvement.

Please reach out if you have any more suggestions or need any assistance in the future. We're here to help!

Best wishes,

The Shop Circle Team

November 27, 2023

A great app with fantastically responsive and friendly support.

London Lash UK
United Kingdom
Almost 7 years using the app
Corknine Development replied November 29, 2023

Hello,

Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard.

Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us.

Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us.

Warm Regards,
Shop Circle Team

November 6, 2023

Danin was a huge help today with some features I was trying out. I love how easy this app makes it to use my digital downloads in Shopify!

talynted
United States
5 months using the app
Corknine Development replied November 8, 2023

Hi there,

We're elated to hear that you're having a great experience with Sky Pilot and that Danin was able to assist you! Your words are a testament to our team's effort to make our app user-friendly and efficient for managing digital downloads in Shopify.

We greatly appreciate your feedback and we'll pass your kind words onto Danin. You've made our day!

All the best,
Customer Success Team