Reviews (294)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the delivery and management of digital products on Shopify. They appreciate its user-friendly interface, quick file management, and seamless integration. The ability to create free downloads easily is also highlighted. Reliable performance and responsive, knowledgeable 24/7 customer support are key strengths, making it a valuable tool for optimizing digital sales.

November 26, 2024

SkyPilot is a solid piece of software that is intuitive and easy to use, and makes the digital download portion of our store seamless and worry free. Additionally, their support is top-tier (and available 24/7). When I have a question, they're helpful, kind, and excellent at what they do. Highly recommend.

Absolute Tabletop
United States
Over 2 years using the app
Sky Pilot replied December 9, 2024

Hello,

We're thrilled to hear such positive comments about Sky Pilot and its ease of use; it's wonderful to know that it is effectively serving your digital download needs, and making your shop run smoother!

Your high recommendation inspires us to continue improving and delivering a level of service that exceeds expectations; remember, we're always here for you, no matter what time it is!

Best wishes,
The Shop Circle Team

February 1, 2025

I'm somewhat of a Shopify novice, and I find Sky Pilot very simple to use and they provide excellent support. Give it a try.

Nemechek Protocol
United States
About 1 month using the app
Sky Pilot replied February 17, 2025

Hey there,

Thank you for the wonderful feedback!

We're so glad to hear that Sky Pilot has been easy for you to use, especially as you're getting started with Shopify; our support team is always here to help, and we're excited you’ve had a positive experience.

Thanks for recommending us—let us know if you need anything else!

Best,
The Shop Circle Team

January 20, 2025

great customer service and if there is an issue its fixed straight away thanks

CRAFT2U
Australia
11 months using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you for your wonderful feedback!

We're glad to hear you're happy with the service and that any issues were resolved quickly.

We appreciate your support and are always here to help!

All the best,
The Shop Circle Team

February 22, 2025

Very good customer service, at any time of day.

Corvus Games Terrain
Ireland
About 7 years using the app
Sky Pilot replied April 14, 2025

Hey,

Thank you for your review!

We’re thrilled to hear that you’ve had a great experience with our customer service, no matter the time of day; we’re always here to help, and it’s wonderful to know that our support has made a positive impact on your experience!

Feel free to reach out anytime if you need further assistance - we’re happy to help!

Cheers!

April 1, 2025

I really appreciate how quickly your customer support team responds.

MAE Y
Japan
About 1 year using the app
Sky Pilot replied April 14, 2025

Hey,

Thank you—we really appreciate you taking the time to share that!

We're committed to providing fast and reliable support, so it's great to know our team was able to assist you promptly!

If you ever have more questions or need help again, we're here for you!

Cheers!

January 18, 2025

Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!

That Mom With A Laser
United States
About 1 month using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you so much for your kind words!

We're thrilled to hear that Nitesh was able to help you and that you had a great experience.

Your recommendation means a lot to us, and we're here if you need anything else in the future!

Best,
The Shop Circle Team

April 4, 2025

Amazing customer support! Fast and easy to deal with!

Josh Beames Photography
Australia
Over 1 year using the app
Sky Pilot replied April 14, 2025

Hello,

Thank you for the great feedback!

We're glad to hear you had a smooth and efficient experience with our support team!

Should you need anything else, just reach out; we're always available for assistance!

Cheers!

February 15, 2025

A Heartfelt Thank You to Sky Pilot!

I am beyond grateful for Sky Pilot—an app that has completely transformed the way I deliver digital products to my customers. From the very first moment, I felt the seamless integration, effortless automation, and incredible reliability that this app provides.

What I Love the Most:
✔️ Instant & smooth file delivery – no headaches, no delays!
✔️ User-friendly interface that makes everything easy and intuitive.
✔️ Outstanding support – truly kind and caring people behind the scenes.

This isn’t just an app—it’s a gift that allows me to share my work with the world effortlessly. It embodies the true spirit of giving and receiving, making digital transactions feel natural, smooth, and meaningful.

To the Sky Pilot team: thank you from the bottom of my heart for creating something so valuable. Your work makes a difference, and I send you all my gratitude, love, and appreciation. ✨

If you’re looking for the perfect digital delivery solution, look no further. Sky Pilot is the one!

universeloves
United States
13 days using the app
Sky Pilot replied February 17, 2025

Hi,

Thank you so much for your incredibly kind words!

We’re thrilled to hear that Sky Pilot has made such a positive impact on your digital product delivery. It means the world to us to know that our team and features have helped make your process smoother and more meaningful. Your appreciation truly motivates us to keep improving and providing the best experience possible!

If you ever need anything, we’re here to help; thank you again for the heartfelt review!

Best,
The Shop Circle Team

October 3, 2024

My customers and I have benefitted greatly from the convenience of Sky Pilot's delivery system, and I would recommend it. I did recently run into a problem with the layout that caused some customers to be unable to click a download link, but when I chatted with Nitesh in customer service, he was able to resolve my issue in a few minutes by editing my CSS. Very happy with their service and the app overall.

Kerry Marsh: Vocal Jazz and Beyond
United States
6 months using the app
Sky Pilot replied October 6, 2024

Hello,

We're thrilled to hear that you and your customers are finding great benefit from our Sky Pilot's delivery system! Your kind recommendation means a lot to us!

Your experiences and insights are crucial in helping us deliver a seamless experience; we will continue striving to offer top-notch service and improve the app based on valued user feedback like yours!

If you have any further comments, suggestions or need assistance, please don't hesitate to reach out!

Best,
The Shop Circle Team

January 2, 2025

As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!

My Store
United Kingdom
6 days using the app
Sky Pilot replied January 20, 2025

Hello there,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful!

Efficiency is what we strive for, and it's nice to know we hit the mark for you. We always ensure our team is ready and willing to help you out when you need it!

If there is anything else that we can do for you, please let us know!

Best Regards,
The Shop Circle Team