Reviews (294)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the delivery and management of digital products on Shopify. They appreciate its user-friendly interface, quick file management, and seamless integration. The ability to create free downloads easily is also highlighted. Reliable performance and responsive, knowledgeable 24/7 customer support are key strengths, making it a valuable tool for optimizing digital sales.
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Hi from Switzerland! Sky Pilot… I Love it! Works well for me with the free plan and provides an excellent customer service! Should I need to upgrade the plan i the future I’ll definitely do that.
Hey there!
We appreciate your wonderful review! It brings us joy knowing that you found our support helpful and convenient, and your feedback emphasizes the value our support system brings to our users!
In case you need anything else in the future, do not hesitate to reach out!
Cheers!
Great Customer Service! Especially Nejla was helping me a lot with my pretty specific request. I'm recommending this app!
Hi,
We're thrilled to hear that you had a great experience with our customer service, it's wonderful to know that our team's efforts are helping you, and we greatly appreciate your recommendation!
We work hard to provide the best service to our users and your kind words validate our efforts. Remember, whether it’s another specific request or any query, we’re always here to help!
Best,
The Shop Circle Team
Installed it today on an existing website. No problems.
Paul was extremely helpful and knowledgeable; gave me invaluable advice and reassurance. Great to know that in this day and age we can actually speak to a real person ! I am going forward with the “growth plan “ safe in the knowledge I have tech support all the way. Thank you Paul !
Hey there,
We're truly grateful for your heartwarming review! It's great to hear that Paul was able to provide you with the assistance you needed. We're glad that the personal touch we strive for has been noticed and appreciated!
Thank you for taking the time to share your experience - your feedback is instrumental to our continuous efforts to deliver excellent service and product improvements.
Best,
The Shop Circle Team
After trying a couple different options on Shopify, Sky Pilot is definitely the best downloads app for my business. Nitesh helped set up my digital library exactly how I wanted it and he was great at explaining parts I didn’t understand. I give five stars for customer service (quick and knowledgeable) and five stars for Sky Pilot having the features I need.
Hello,
Thank you so much for your 5-star rating and your wonderful comments about our app and our customer service!
We are thrilled to learn that you deem Sky Pilot as the best downloads app for your business and that our team was able to assist you satisfactorily and efficiently! Your comments highly encourage us to continue to deliver high-quality service!
Please don't hesitate to reach out to our team if you require further assistance!
Thanks again!
Regards,
The Shop Circle Team
Great App for digital products or sending customer eBook as gift, appreciate the support team member.
Hi there,
We're thrilled to hear that you're finding our app useful for your digital products and gifting eBooks; your positive feedback brings us great joy and gives us the motivation to continue providing top-quality service!
Don't hesitate to reach out if you need any further assistance; your feedback is the key that helps us to continue to refine and improve our services!
Best Regards,
The Shop Circle Team
とても親切な対応をしてただけました。
わかりやすく丁寧でした。
ありがとうございます。
Hello,
Thank you so much for your thoughtful review!
We're really glad to hear that you had a positive experience and that our support was clear, polite, and easy to understand. Providing helpful and kind assistance is something we truly care about, so it means a lot to hear that it came through.
If there's anything else you need in the future, please don't hesitate to reach out—we're always here to help!
Best,
The Shop Circle Team
Sehr nette Supporter, die rasch Hilfe leisten. Danke
Hey there,
Thank you so much for your kind words!
We're really glad to hear that our support team was friendly and quick to help!
If you need anything else, we're always here for you, just drop us a message!
Cheers!
I would like to recommend this app. If you have questions or problems, customer support works great and solves them in a moment. I want to thank Danin and Dino for helping me when I needed it! The app works very well and I have no complaints!
Hello,
We're thrilled to hear that you had a positive experience with our app - it's great that our customer support team was able to assist you promptly and solve your issues.
Your satisfaction is our top priority and we're glad that the app is serving you well. Your words of appreciation mean a lot to us. It's experiences like yours that really keep us motivated!
Remember, we're just a click away if you need any more assistance!
Best,
The Shop Circle Team
Very helpful support. I was still on the fence about purchasing a paid plan and they gifted me an extra amount of storage to trial. Thanks alot :)
Hey there,
Thank you for sharing your experience!
We're so happy to hear the extra storage helped you make your decision it's great to know that our support made a difference!
We're here if you need any further assistance!
Best,
The Shop Circle Team