Slaite POD ‑ Print‑on‑Demand , 25 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    22
  • 4% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
December 21, 2021

Terrible customer service. We've been waiting for responses to emails from their head of customer services for weeks despite repeated attempts. They routinely don't know who they're communicating with, using incorrect names, sending you other client's imagery, not addressing parcels correctly etc. Decent pricing, decent quality products. Overall, avoid.

Harrison Designs Company
Canada
About 1 year using the app
October 3, 2021

password reset glitch, terrible support been emailing for weeks . icant get any assistance this has been a bad experience and i need it resolved

Flex Cities Fitness Apparel
Canada
8 months using the app
Entripy Custom Clothing replied October 12, 2021

Thank you for your feedback regarding your account. We apologize for the inconvenience, providing fast customer support to our Creators at Slaite has always been our priority. We followed up with the team as we have flagged your account but happy to see it's all been resolved and your already setup and published to start selling on your site! We are looking forward to continue working with you to grow your brand, please don't hesitate to reach out to customer support!

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