TikTok Shop Connector — SPL

I had some technical issues with a TikTok order duplicating in Shopify that were completely my fault. Frank was able to assist and was very patient and helpful in explaining what I had done incorrectly in setting things up. He sent helpful screen shots and guided me through what needed to be corrected and helped me to fix the issue. I am incredibly appreciative of such a great level of service!

Excellent support from Felix! I had an issue with TikTok Shop seller discounts not syncing properly to Shopify, causing refund alerts on 17 orders. After over 10 days with no response via email, I contacted live chat and Felix provided outstanding support.

He patiently re-imported all affected orders one by one, explained the process clearly, and resolved the issue completely. His professionalism and dedication to solving the problem were exceptional.

Highly recommend using the live chat feature for support - it's much faster and more effective than email. Thank you, Felix, for your excellent service!

Exceptional support provided by Frank. Appreciate his willingness to quickly step in and guide me through the process and how to use the app. Highly recommend!

Frank did an amazing job helping me. He walked me everytihng and got my products set up. He was very helpful.

David did amazing job! He helped me a lot setting up everything!

Mehak has been patience and gives good guidance

Excellent service!
The app is truly great and very easy to use. Special mention to David, who was incredibly responsive, professional, and delivered exceptional service. It’s refreshing to deal with such an efficient team!

I had been struggling for almost a week because my TikTok Shop wouldn’t connect, but an agent named Mehak was incredibly helpful. She kindly offered various solutions, understood the issue accurately, and guided me through everything. She was truly sweet, polite, and showed amazing customer service. I’m so grateful for her help!

Frank was a huge help in making sure that my experience was smooth and easy.

David,, has helped me thoroughly to understand the features in detail and I really liked the use of app for my shopify store and I expect it will help me to make and grow my store with tiktok seller account

thanks
Regards
Waqar Butt

Waqar