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Please remove the code that is slowing down my site. The app didn't do what I needed. It added a text area to all my product pages possible causing duplicate content.
Hey Get Lift Kits,
We'll be happy to assist you with solving this for your store - we're offering a solid tool that will remove the code from your theme with a CLICK OF A BUTTON. We've tried to reply to your ticket but unfortunately it doesn't go through. Could you please contact us a message to support@smarketly.com from an active email so we can resolve this.
We are looking forward to hearing from you so we can make this perfect for your store.
I didnt used this app too much and the rating is not for the function of the app, but after I installed the app it left all its code which was quite some work to find and delete.
Hey Listogrill,
We've already replied to your ticket that we're ready to assist you with removing the code and sent you the instructions.
We're gladly assisting with any code removal if you might need it.
Looking forward to your reply.
sinceramente espero que me respondan pronto, la app esta muy bien, si no diera problemas, a mi se me ha creado un espacio en blanco en la parte superior de la pagina de producto, he desinstalado la app, pero sigue apareciendo, tanto el espacio, como la app ïntegrada¨en mi tienda, espero que me den una solucion pronto sinceramente, sino la calificacion bajara a 1
Hello Mi Satisfaccion,
Thank you for your feedback.
We will be happy to assist you with this issue on your custom theme.
We've sent you a request for access and a PM.
Looking forward to hearing from you.
After uninstalling the app, the code still stayed in the files. Had to manually revert back files and delete their codes. Such a mess. I do not recommend this app. Go watch a video before installing it
Hey Coco & Buttercup,
We'll be happy to assist you with solving this for your store, you don't need to revert your theme - we're offering a solid tool that will remove the code from your theme with a CLICK OF A BUTTON. We haven't recieved any support request from you, so we've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for you.
App messes up my website, especially my product pages. All of my product images are all over the place.
But I love the fact that they contacted me in less than 24 hours to fix the problem, but I already got helped by Shopify.
Hey Ebikes LLC,
We've contacted you via email and we'll be happy to assist you with this matter.
We would like to investigate if there's a clash with your theme or other apps on your store.
Getting you the best of what we have to offer is our highest priority.
Looking forward to hearing from you and solve this out.
Updating my review. This app looks good and i will probably give it another chance in the future. What Shopify doesn't tell you is that their program integrating with 3rd party apps is a problem (not necessarily the app itself). If you decide to uninstall this one, make sure to just do it from within the app itself - don't click the 'uninstall' button on the shopify app area. This is apparently true for all 3rd party apps and shopify should be more clear about it since they won't offer customer support for 3rd party apps. It actually looked pretty good. But I uninstalled it to try something else. It’s still showing and had not been uninstalled and I can’t get rid of it. Shopify admin is trying to help but hasn’t succeeded yet.
Hey bareLUXE Skincare,
We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.
We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store.
After uninstalling the app, the code still stayed in the files. Had to manually revert back files and delete their codes.
Hey Add To Fart,
We'll be happy to assist you with solving this for your store, you don't need to revert your theme - we're offering a solid tool that will remove the code from your theme with a CLICK OF A BUTTON. We haven't recieved any support request from you, so we've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for you.
Dont install this app!! It completele messed up my Code! Now i have to search everything and delete this.
Hey Wildlife-Tuning,
We'll be happy to assist you with solving this for your store, please send us a message to support@smarketly.com from your store email, so we can take a look directly at this behavior on your store and continue from there.
We are looking forward to hearing from you and solve this out.
I installed this app briefly and decided it wasn't for me. I deleted the app but there is code left behind and it is interfering with the design of my website. Support will not respond, even when nudged by Shopify. has been well over a week. Remove. Your. Stupid. App. from my site.
Thank you for contacting us and for your feedback.
We checked all over and there's no ticket from your email/store or Shopify on behalf of your store.
We'll be glad to assist you with removing the code. We've sent you a direct email and will be happy to hearing from you soon.
I deleted the app and the code is still in my theme... how can i completely delete it , i dont want to have it anymore as i dont need.
Hey Bambi Hungary,
Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them.
We'll be happy to assist you with solving this for your store, for this we
have a tool that will remove the code from your theme with a click of a button.
We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store