Rezensionen (32)

Gesamtbewertung
3,8
Anzahl pro Bewertungsstufe
  • 44 % der Bewertungen sind 5 Sterne
  • 13 % der Bewertungen sind 4 Sterne
  • 16 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 25 % der Bewertungen sind 1 Sterne
21. Januar 2021

sinceramente espero que me respondan pronto, la app esta muy bien, si no diera problemas, a mi se me ha creado un espacio en blanco en la parte superior de la pagina de producto, he desinstalado la app, pero sigue apareciendo, tanto el espacio, como la app ïntegrada¨en mi tienda, espero que me den una solucion pronto sinceramente, sino la calificacion bajara a 1

Mi Satisfaccion
Spanien
Etwa eine stunde mit der App
Smarketly hat geantwortet 21. Januar 2021

Hello Mi Satisfaccion,

Thank you for your feedback.
We will be happy to assist you with this issue on your custom theme.
We've sent you a request for access and a PM.

Looking forward to hearing from you.

Bearbeitet am 8. Oktober 2020

App messes up my website, especially my product pages. All of my product images are all over the place.
But I love the fact that they contacted me in less than 24 hours to fix the problem, but I already got helped by Shopify.

Your Ebikes LLC
Vereinigte Staaten
34 minuten mit der App
Smarketly hat geantwortet 8. Oktober 2020

Hey Ebikes LLC,

We've contacted you via email and we'll be happy to assist you with this matter.
We would like to investigate if there's a clash with your theme or other apps on your store.

Getting you the best of what we have to offer is our highest priority.
Looking forward to hearing from you and solve this out.

17. November 2021

I deleted the app and the code is still in my theme... how can i completely delete it , i dont want to have it anymore as i dont need.

Bambi Hungary
Ungarn
5 minuten mit der App
Smarketly hat geantwortet 18. November 2021

Hey Bambi Hungary,

Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them.

We'll be happy to assist you with solving this for your store, for this we
have a tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

15. Juni 2021

Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app.

Qurist
Indien
4 minuten mit der App
Smarketly hat geantwortet 16. Juni 2021

Hey Qurist,

We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store.

20. Mai 2021

Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app. Can someone share their customer support email address?

Relaxation Studio
Vereinigte Staaten
Eine minute mit der App
Smarketly hat geantwortet 21. Mai 2021

Hey Relaxation Studio,

We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store.