리뷰 (32)

전체 평점
3.8
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2021년 10월 17일

The app didn't work well for me. How do i remove all the code after it was deleted? I still see the app on my editor.

little flower pet store
미국
앱 사용 기간 3개월
답글 Smarketly개 2021년 10월 18일

Hey little flower pet store,

We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

2020년 9월 24일

It seems like if you change your theme, that you lose all the content you've created with this app..

Swift Lifestyles
캐나다
앱 사용 기간 5개월
답글 Smarketly개 2020년 9월 25일

Hey Swift Lifestyes,

We've contacted you previously to the email used in your store.

If you haven't received our email, please send us a message to support@smarketly.com from your store email, we'll be happy to assist you with this matter.

We are looking forward to hearing from you and solve this out.

2021년 9월 9일에 편집됨

Deleted the app and the code is still in my theme! It is not good for my site. How do I remove this? It will not let you go past the first screen of setup without opting in to one of their plans. I have not received a direct message. I reinstall the app to get to support. I have given this company collaborators access to my store in order to delete this app and its code.

Ice Blue Jewelry
미국
앱 사용 기간 17일
답글 Smarketly개 2021년 9월 9일

UPDATE:

​Thank you for approving the access and replying about it here.
We went ahead and removed all the code from the store manually and sent you a direct message (it might be in your spam folder, if you don't see it in the inbox)

Please confirm that everything is good on your store.

---

Hey Ice Blue Jewelry,

Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them.

We'll be happy to assist you with solving this for your store, for this we
have a tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

2021년 2월 4일

Outstanding customer support. I emailed because the app had an unexpected impact on my product page images. I received a rapid reply and they resolved the problem is less than a day. Extremely impressed. The app is terrific for page building. Happy to have found it.

Easy Paws
영국
앱 사용 기간 4일
2020년 10월 22일

Outstanding experience with the usage of app so far. will recommend to my friends. Thank you so much!

Gym Fitz for Chics
미국
앱 사용 기간 2일
2020년 8월 16일

It is all I was looking for...great app
It is all I was looking for...great app
It is all I was looking for...great app

ULTRALON
페루
앱 사용 기간 1일
2020년 12월 9일

I really like this app it has help me to make my page beautiful.
But I recently tried it with Shopify paid Parallax theme and it doesn't work with it. I wanted to use Text plus image block and the text shows under the image. If I'm able to fix this problem I would give them 5 stars.

NookStyle
미국
앱 사용 기간 9일
답글 Smarketly개 2020년 12월 10일

Hello NookStyle,

Thank you for your feedback!
We will be happy to assist you with making it perfect on your custom theme. We've sent you a request for access and a PM.

Looking forward to hearing from you.

2020년 9월 13일

Excellent customer service. This app is worth downloading. Can get a lot of value even out of the free version!

silvamarket
영국
앱 사용 기간 대략 5시간
2021년 10월 23일

Deleted the app and the code is still in my theme... how do I completely delete it as I don't want that in my theme no more.

DWARA LONDON
영국
앱 사용 기간 대략 19시간
답글 Smarketly개 2021년 10월 24일

Hey DWARA LONDON,

We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.

We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store

2020년 9월 1일

The app messed up the code in my theme and had to delete them manually. Now my website looks terrible and still haven't got a reply from them.

HOZAI
영국
앱 사용 기간 대략 2시간
답글 Smarketly개 2020년 9월 1일

Hey Hozai,
We'll be happy to assist you with solving this for your store, please send us a message to support@smarketly.com from your store email, so we can take a look directly at this behavior on your store and continue from there.

We are looking forward to hearing from you and solve this out.