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sinceramente espero que me respondan pronto, la app esta muy bien, si no diera problemas, a mi se me ha creado un espacio en blanco en la parte superior de la pagina de producto, he desinstalado la app, pero sigue apareciendo, tanto el espacio, como la app ïntegrada¨en mi tienda, espero que me den una solucion pronto sinceramente, sino la calificacion bajara a 1
Hello Mi Satisfaccion,
Thank you for your feedback.
We will be happy to assist you with this issue on your custom theme.
We've sent you a request for access and a PM.
Looking forward to hearing from you.
App messes up my website, especially my product pages. All of my product images are all over the place.
But I love the fact that they contacted me in less than 24 hours to fix the problem, but I already got helped by Shopify.
Hey Ebikes LLC,
We've contacted you via email and we'll be happy to assist you with this matter.
We would like to investigate if there's a clash with your theme or other apps on your store.
Getting you the best of what we have to offer is our highest priority.
Looking forward to hearing from you and solve this out.
I deleted the app and the code is still in my theme... how can i completely delete it , i dont want to have it anymore as i dont need.
Hey Bambi Hungary,
Unfortunately, due to Shopify permission issue, most of the apps you uninstall from your store will leave some leftover code behind them.
We'll be happy to assist you with solving this for your store, for this we
have a tool that will remove the code from your theme with a click of a button.
We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app.
Hey Qurist,
We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.
We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store.
Deleted the app and the code stay in the theme... I am not sure how to remove it. Still trying to figure out how to contact the support since I am already logged out the app. Can someone share their customer support email address?
Hey Relaxation Studio,
We'll be happy to assist you with solving this for your store, we're offering a solid tool that will remove the code from your theme with a click of a button.
We've sent you a direct message with all the information.
We are looking forward to hearing from you so we can make this perfect for your store.