SMART Bundles Volume Discounts
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I installed this expecting a straightforward volume/quantity discount solution. My requirement was extremely basic: Volume Discount
Unfortunately, the app couldn't support our use case, and the bigger issue was the lack of clarity and support during the setup process. There was no clear explanation upfront about what the app could or could not do, and when I reached out for help, I was ultimately just told to find another app and contact Shopify Support.
For an app positioned around discounts, I expected basic quantity/volume discount functionality and much better guidance on what is actually supported.
The experience was frustrating and resulted in wasted time trying to configure something that apparently isn't supported.
If your requirements go beyond very basic discount rules, I would recommend confirming with support first before installing.
Hey Engage Jewels 👋
You were with us for three months, so something clearly went wrong along the way. There's no text with the rating, so I'm a bit in the dark here, but I didn't want to just sit on it: I've refunded your charges for all of our apps in full. Should show up on your end within a few days 😔
I'm the founder. If you're up for it, send me an email, even one line about what didn't work. If it's fixable I'll fix it with you personally, and if it's not, your feedback still helps me make the app better for the next stores that install it.
Hope to hear from you 🙂
