Updated: Thank you. I've received your emails and read the reply to this review. I appreciate the reply and fix. Previous Review: I've emailed support team in the past, via "support link" or the gmail email address they provide in the app. I've never received a response yet. They recently included a new feature in the app, 'Enable GDPR-compliant analytics' which seems to relate to a new console error I'm receiving from our site. I get a status 400 error from file 'set_tracking_consent.json' which, according to Shopify Support, the app is failing for smarteucookinbanner.upsell-apps even when agreeing to cookie consent.
Hi, thanks for the review and for reaching out! I've been working on new feature development the last few days and got distracted. Sorry about that!
(I sent the following via email but for anyone who's curious...)
Luckily that 400 status response is just a console warning from a Shopify API that was recently released, and wasn't causing any slowdowns or errors. The banner was still displaying, waiting for consent, and tracking acceptance.
Shopify just launched their Customer Privacy API at the start of the month, which is an API that lets our banner tell 3rd party apps when a user has consented to tracking. When the API left beta, Shopify changed the API behavior to render a 400 response if you interact with it when it's not necessary.
I just deployed an update to the banner, so now we only call the API endpoint when it's necessary. You won't see that console error anymore, and fortunately you don't need to change anything so we should be all set!
Thanks again for reaching out.
Underdog Coffee Company
Works well, though it would be useful to have the option to make the banner bigger so it was more obvious.
With this app, I have no worries regarding GDPR compliance. The price is reasonable and it is simple to set & forget!
It helped my store tremendously. Thank you for creatiting these types of apps they are helpful . O a
Very easy to setup and one of the few that actually supports proper GDPR handling. Could have a few more styling options.
Victory Amps Store
Nice app, very simple to use and easily customisable. Have installed onto 2 stores with no problems. Happy to pay for it so that we can access cookie compliance data. The only reason I haven't given it a full 5 stars is simply because there's no way for users to view the cookies and self-manage their opt-in/out...if this could be added as part of the apps development plan that would be great - very happily pay for this functionality to be completely compliant with GDPR! Thanks Upsell!!
It's probably the only app that looks good (design doesn't break) and doesn't require unnecessary permissions (like the "manage orders" permission that other such apps require... for some reason.
The only reason I'm giving it 4 stars is that the default message is a bit scary to some people (the part about tracking), and there's no way to customize the text. Buy really really nice features.