TinyIMG: SEO image & Speed
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Ottima app, consente un controllo centralizzato dele foto e di apportare modifiche migliorative alla SEO molto facilmente
The App seems to do exactly as expected. Seamless delivery. 5 Stars. Thank you and keep up the good work!
So far so good :) Chat support is awesome and have already reduced the image sizes substantially on my website. Excited to keep using!
Love the app but what I love even more was the amazing customer service I received from Julia. She was patient and helped me with every step! I am not tech-savvy and this was what I needed. Thank you for a wonderful product with even better customer service!
Great Customer service and follow up with inquiries. I Would recommend the app for professional e-commerce websites.
i was a little confuse at first but it a great app i just started today so let see after 2 weeks how it goes
I chose this app for its ability to not only optimize images, but also to reduce them in size. Lots of SEO features, the JSON-LD (JavaScript Object Notation for Linked Data) is a great plus. Great service, recommended.
I just installed the app. It makes it so easy to improve my store speed by compressing images. And it also generates alt texts quickly. Thanks to the customer service for their precious help and patience.
Terrible experience. It made all the video thumbnails the main photo image. I had to manually go in and rearrange every product image in my store to get the correct main image back. It claims you can restore images but you have to do it one by one and there is no clear place to even do so. Even worse, it reduced the visual quality of all my images. And yes it was noticeable!
To anyone reading this - If you have any kind of issue or need help with your store speed - our customer support is available on our app or through email. We will help you as much as we can!
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Old response:
We were able to reach out to the customer and figured out that the quality of the images was not effected and our app optimized 320 MB from 400+ images. We also optimized the image filenames and ALT texts which will increase image search results!
We explained the issue with videos being put to the front of the image gallery after optimization and the merchant gave great advice to add a warning for all merchants that this might happen. It was implemented within a hour.
The merchant told us that they would reconsider the review, but started completely ignoring us after we refunded them all charges and implemented all of their suggestions.
Great customer service, as soon as I installed, I got a chat message from a person, and they spent a while helping me set up the application properly - wow! This is good.