TinyIMG: SEO image & Speed

I am absolutely thrilled by Julia's customer service for me. I didn't realize it, but it was her day off and she helped me through a complicated problem. She was patient and kind to me. I am a beginning learner in this process.
Julia went way out of her way to solve my problem.

Thank you so much for your outstanding customer service, Julia.

I also worked with Simon on a different problem just now which is a few months after I worked with Julia.. Simon was fantastic too. He listened and solved my problems quickly andd expertly just as Julia did. 5 star review. Love this app.

The support team is incredibly helpful, knowledgeable, and professional. Julia, in particular, was fantastic—she guided me through every step and made the entire process seamless. Highly recommend TinySEO for anyone looking to enhance their SEO strategy!

Fast friendly customer service and easy to use application. This App has been very helpful as someone that does not understand SEO very well.

Rating 5 stars because even though it seemed to not work with some products that regenerate images for personalization purposes (e.g. ShineOn) the support was ever so kind and fast to respond. I decided to cancel and roll-back any optimizations made. I do hope that there might be a way to only optimize images based on type (store, collection, vendor, product grouping etc) rather than all or nothing. I may look at this again in future.

I experienced an issue with lazy loading applying to an image that was negatively impacting the largest contentful paint which was undesirable. I reached out to TinyIMG/Tiny SEO support and they were able to identify and address the issue quickly. Simon was professional, friendly, and very helpful. Very grateful for this plugin and their wonderful staff, would highly recommend it to others.

Still at setup stage, however the customer service has been very good and helpful. Proactive with suggestions.

The app has been excellent so far! It is very user friendly and has definitely improved the speed of my site. The image optimization has saved me so much time. The customer service is wonderful too, they are super responsive and I love the live chat option.

Exceptional customer service! Julia was incredibly helpful and patient throughout the process. She answered all my questions and assisted in fixing a few bugs in my theme. Highly recommended!

Great app, best quality features, huge improvements for my store's images, SEO.

Support is great especially Chris, thanks for your help.

One of the best support experiences I've found using Shopify. Simply amazingly helpful and a wealth of information and best practices. Highly recommend!