TinyIMG: SEO image & Speed
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Incredible App, even more incredible lightning fast online support! highly recommended for a novice like me. Many many more features that the alternative I used to pay the same for so I switched. Im glad I did, the website is optimized far better after only days. The reporting is particularly impressive too.
Very responsive and helpful to my needs.
This app has significantly increased my efficiency, improved the performance of my website, and simplified the process of optimizing Alt-Text. I appreciate how swiftly and effortlessly it generates a report, allowing for easy review and correction.
Great app! Really helpful Insights!
As a humble, family-owned business, I initially felt overwhelmed and quite daunted by the intricate digital world - from the enigma of SEO, the nuances of Product Alt Text, to the complexities of JSOD-LD for our brand-new website. To say Tiny:SEO was a game-changer would be an understatement. Their platform transformed these daunting tasks into a seamless, intuitive process. I was awash with queries, both big and small, and Julia was nothing short of a beacon in the vast expanse of website optimization. Her expertise, patience, and genuine dedication to assisting me were unparalleled. She guided me meticulously through every step, ensuring not only that I understood the process but also that I felt empowered and confident. The anticipation of witnessing the transformative results of their meticulous work is electrifying. My gratitude towards the entire Tiny:SEO team, especially Julia, is boundless. If you're on the fence about engaging with them, let this serve as your clarion call: they are absolutely exceptional. I wholeheartedly recommend them, not just as a service, but as a transformative experience for any business looking to thrive in the digital landscape.
Customer service is perfect. She helped me identify some issues with my store and helped me fix it. It's a great experience.
I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google.
*They quickly resolved my issue and refunded my money. Thank you for that.
To anyone reading this: If you have any kind of issue with Billing, SEO or Store Speed - our customer support is available in our app or through email info@tiny-img.com.
We will help with every concern you have, resolve all issues and provide some extra advice If needed. Just message us, you will not regret It!
Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at info@tiny-img.com or message our in-app customer support!
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Old response:
The merchant picked the Advanced (which costs 19.99) plan, went through the trial we have and got charged for the plan. But when they reached out to us, we responded immediately and refunded you the full amount: https://prnt.sc/CwSq5w59aUy2
We were able to contact the merchant through social media and resolved the issue for them, they decided to update the review, but still leave It at the lowest rating. And after that we just got ignored.
We would never cheat our customers and we usually respond within the hour. So If you have any billing concerns, feel free to reach out to us and we will sort everything out!
Vraiment satisfait de cette application, car très facile à prendre en main, même si on est pas familier avec ce type d'application.
Julia has been super helpful!
Very easy to use and deal with - fantastic support - great product. All I need, nothing I don't need -