TinyIMG: SEO image & Speed
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Great app, professional support! Best image compression and top quality results. Highly recommend it for sure*****
This app is far superior to another app I have used before, so is the support. Looks like we will continue to use the app for the foreseeable future.
It seems good., will see results after some days, if it worked or not. The features seem really good.
Julia was fantastic and really helped me get my store loading a lot faster.
Great app. Saves a lot of manual searching and work. Support very helpful, Definitely recommended. Now I will have to see how the ranking improves with all the alt text and filenames in there.
it's really nice app to help compress and optimize the img and and speed. And Julia is very nice and patient to share the tips to help me. i would like to give 100 starts to her help,lol
Super easy to use and super fast customer service and helpful. I received lot of tips and recommendations, how to improve my e-shop. Do recommend!
Just started using this app today as my site had some issues. So far it's great and has helped a lot already. Thank you.
I used the app, I needed support and I was well attended to, I recommend the app, the support is wonderful! Thanks
I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google.
*They quickly resolved my issue and refunded my money. Thank you for that.
To anyone reading this: If you have any kind of issue with Billing, SEO or Store Speed - our customer support is available in our app or through email info@tiny-img.com.
We will help with every concern you have, resolve all issues and provide some extra advice If needed. Just message us, you will not regret It!
Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at info@tiny-img.com or message our in-app customer support!
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Old response:
The merchant picked the Advanced (which costs 19.99) plan, went through the trial we have and got charged for the plan. But when they reached out to us, we responded immediately and refunded you the full amount: https://prnt.sc/CwSq5w59aUy2
We were able to contact the merchant through social media and resolved the issue for them, they decided to update the review, but still leave It at the lowest rating. And after that we just got ignored.
We would never cheat our customers and we usually respond within the hour. So If you have any billing concerns, feel free to reach out to us and we will sort everything out!