Tiny SEO Speed Image Optimizer

Tiny SEO Speed Image Optimizer

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2020년 8월 4일에 편집됨

(**app in first week charged $150 not card account given, but shopify store bill no approval)
* update* the reply is the way predatory companies operate. They told me accounts would be frozen. Bully you because they think there's little you can do, but there is **
**app in first week they tried to charge $150 without approval, and not to the card I gave them...onto my shopify bill. I paid for yearly service because their price was reasonable for the little bit it does. Which most of you can get for free. Automatic image resizing smaller optimizing would be worth the cost. Nope uninstalled filing fraudulant charges with bank, and see if shopify is agreed with their liable claim of "shopify approved" their tactics.
---....I put a little bit of their response claiming shopify is the one charging it. They didn't care I never approved what they were doing, or that it's illegal in the country I'm in to operate that way.

This app doesn't do anything to help. After I started using app my site got slower. It doesn't help I have to find a program that doesn't charge for something every other one does for free. Also charging by the image without asking for my approval. Then trying to add it into my shopify bill is red flag. Watch out.
--- ...The way they operate is predatory. Do not let companies get away with side charging a 3rd party bill. That high of a charge over 1 week without notification. Even if shopify won't refund their false charge I will file fraudulent charges with my bank.

Ju**** profile
Please give me a moment, let me check your account first
Ju**** profile
I see that you selected "Yearly" plan for 23.88$ which has 1200 free image optimizations and if you exceed free limit extra charges will imply. 0.02$ per extra image optimizations.
--- ..
--They don't say it, but their dashboard has a meter it claims will only process amount covered in plan reached, that's how it presents itself.
Then if you want the rest done. You tell it to startup and pay 0.02each was what I read on there. I had no clue they would slip charges onto my shopify bill a 3rd party. Which I would never agreed to that billing arrangement. I like a defined upfront budget. I pay for annual service usually.
---...
Ju***--...
In your case i see that optimized over 12,133 images with Tiny and saved ~92MB of space.
Application can't directly slow your page speed as we don't install any code for image optimization and by reducing image size, page size becomes lighter, it means it will take less time to download images to your customer.
Most of your images are 800x800 1000x1000. Their resolution is small,---(that's not very small in digital image terms online)-- page speed issue is definitely not in images. [(Another app..Go**le.. I had check it said 800 unapproved images because to large causing delayed loading some pages)]
Ju***....
Page speed depends not only on images, it depends on theme code quality, scripts, applications, styling, videos, even some fonts can slow page speed and more.
Image optimization is the first step you should do. There are much more tasks to be completed in order to achieve top-notch page speed.
I can assign our SEO guy to write out all the tips for page speed.
And regarding charges, you would save some money if you picked two year plan. I will talk with Tiny team regarding your case and send you an update as soon as possible
Also Tiny is automated application which not only reduce image size, but also improves image SEO.
---

You can't charge up people without their approval. I'm going to remove your app. File complaint at shopify about your tactics
Then I'm reporting it to my credit card company.
------their response
Ju**** profile
Pricing is verified by Shopify. Please don't do that, as Shopify might freeze your account.
-them-
Could you please give me some time, i'm waiting for our team reply, we will get back to you asap.
-Them-
Charges are still pending, and you have not been charged
Me-.
Out of 12,000 images your "image resize app fix" resized 90...I still have 800 of 900 images to resize. Then attempted to charge me $150 without my approval over 1 week of service. After a yearly service charge, and using not the payment method I gave them. Onto another billing of 3rd party.
---...I figure I would spend a little time telling people what they are doing. Don't trust a company that asks for a review before you've used them once. I should have been smarter, and you should go find another company.
I will post this review on their other app pages, and on reviews with other websites.

Galaxxit
미국
앱 사용 기간 대략 1개월
답글 TinyIMG개 2020년 8월 4일

If you are reading this and have any billing concerns or questions - please reach out to us and we will resolve all of the billing concerns you have. Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at info@tiny-img.com or message our in-app customer support!

----
Old response:

The merchant picked the yearly plan. Where in Shopify payment window we provided this information: "By choosing this plan you will be charged $23.88 immediately for a year and receive free 1200 image optimizations every year (will be reset to 1200, not added). Every other image optimization will cost 1¢ per image. Note that all your images will be optimized automatically - TinyIMG won’t stop optimizing once your 1200 free image optimizations are used." Where you can agree or decline. The merchant approved the terms.

As the merchant added more than 1200 images, they were charged accordingly.

We reached out to the merchant through email and our customer chat. Offered a refund. After calling, email, messaging them - no response.

2023년 9월 23일

good

babykornershop
영국
앱 사용 기간 1일
2023년 4월 19일에 편집됨

Great tool, easy to use! It helped us to improve the site speed, by reducing images, scripts. I recommend.

Daring Walls
네덜란드
앱 사용 기간 1일
답글 TinyIMG개 2023년 4월 18일

We had a conversation with the merchant, whole situation was just a misunderstanding.

The merchant promised to remove the review when they find time.

2022년 10월 4일

This app is helping me improve my site speed and user experience. The chat service is really helpful if I have any questions and need some help. Highly recommend.

Westside Exhaust & 4x4
오스트레일리아
앱 사용 기간 1일
2023년 7월 26일

Super Kundensupport. Wir haben ausführlich Hilfe erhalten. Die Nutzung ist sehr übersichtlich. Sehr zu empfehlen!

besonderlich.de
독일
앱 사용 기간 1일
2023년 11월 15일

TinyIMG is a very easy-to-use optimization app that saves you a lot of time optimizing your own website. When you have any questions, Julia responds very promptly and help you to solve the problem.. Thank you very much for her help.

BMS EBike Tech Ltd
중국
앱 사용 기간 1일
2021년 11월 25일

Good very good thx u very very very very gooododdddddddddddddddddddddddddddddddddddddddlkkkkkkkkkkkk

SelfuCare™
프랑스
앱 사용 기간 1일
답글 TinyIMG개 2021년 11월 26일

Thank you for the feedback!

2019년 9월 13일

Very good so far. Easy to instal and some excellent advice on site optmisation from the support team.

Khunu
영국
앱 사용 기간 1일
2023년 9월 25일

I have just started using the app, and I have been chatting with Julia along the way to get help with the different parts. Excellent and fast answers, very good understandable explanations. Looking forward to seeing what this app can do for my store! Recommended.

Elliotti
스웨덴
앱 사용 기간 1일
2023년 9월 8일

Estou verdadeiramente encantado com a experiência proporcionada pelo TinyIMG. A facilidade em resgatar meus créditos gratuitos foi apenas o começo de uma jornada excepcional com o serviço. Agradeço à equipe de suporte sempre pronta a auxiliar. Uma experiência digna de cinco estrelas.

Divza
브라질
앱 사용 기간 1일