리뷰 (2,079)

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2023년 10월 2일

Incredible App, even more incredible lightning fast online support! highly recommended for a novice like me. Many many more features that the alternative I used to pay the same for so I switched. Im glad I did, the website is optimized far better after only days. The reporting is particularly impressive too.

LUX-HOM
영국
앱 사용 기간 대략 22시간
2023년 10월 9일

Very responsive and helpful to my needs.

Stamped Cutters + Embossing
오스트레일리아
앱 사용 기간 7개월
2023년 10월 3일

This app has significantly increased my efficiency, improved the performance of my website, and simplified the process of optimizing Alt-Text. I appreciate how swiftly and effortlessly it generates a report, allowing for easy review and correction.

incalzire-perfecta.ro
루마니아
앱 사용 기간 3일
2023년 11월 21일

Great app! Really helpful Insights!

Bath&Saunas
미국
앱 사용 기간 2개월
2023년 8월 9일

As a humble, family-owned business, I initially felt overwhelmed and quite daunted by the intricate digital world - from the enigma of SEO, the nuances of Product Alt Text, to the complexities of JSOD-LD for our brand-new website. To say Tiny:SEO was a game-changer would be an understatement. Their platform transformed these daunting tasks into a seamless, intuitive process. I was awash with queries, both big and small, and Julia was nothing short of a beacon in the vast expanse of website optimization. Her expertise, patience, and genuine dedication to assisting me were unparalleled. She guided me meticulously through every step, ensuring not only that I understood the process but also that I felt empowered and confident. The anticipation of witnessing the transformative results of their meticulous work is electrifying. My gratitude towards the entire Tiny:SEO team, especially Julia, is boundless. If you're on the fence about engaging with them, let this serve as your clarion call: they are absolutely exceptional. I wholeheartedly recommend them, not just as a service, but as a transformative experience for any business looking to thrive in the digital landscape.

J & J Auto Wrecking
미국
앱 사용 기간 대략 19시간
2023년 8월 4일

Customer service is perfect. She helped me identify some issues with my store and helped me fix it. It's a great experience.

DreamCatcher Fishing Supplies
미국
앱 사용 기간 7일
2023년 8월 23일에 편집됨

I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google.

*They quickly resolved my issue and refunded my money. Thank you for that.

hiandco.com.tr
터키
앱 사용 기간 4일
답글 TinyIMG개 2023년 8월 22일

To anyone reading this: If you have any kind of issue with Billing, SEO or Store Speed - our customer support is available in our app or through email info@tiny-img.com.

We will help with every concern you have, resolve all issues and provide some extra advice If needed. Just message us, you will not regret It!

Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at info@tiny-img.com or message our in-app customer support!

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Old response:

The merchant picked the Advanced (which costs 19.99) plan, went through the trial we have and got charged for the plan. But when they reached out to us, we responded immediately and refunded you the full amount: https://prnt.sc/CwSq5w59aUy2

We were able to contact the merchant through social media and resolved the issue for them, they decided to update the review, but still leave It at the lowest rating. And after that we just got ignored.

We would never cheat our customers and we usually respond within the hour. So If you have any billing concerns, feel free to reach out to us and we will sort everything out!

2023년 8월 12일

Vraiment satisfait de cette application, car très facile à prendre en main, même si on est pas familier avec ce type d'application.

Toile Unique
프랑스
앱 사용 기간 대략 1년
2023년 10월 19일

Julia has been super helpful!

Merchizo
미국
앱 사용 기간 2개월
2023년 7월 26일

Very easy to use and deal with - fantastic support - great product. All I need, nothing I don't need -

12VDC.Shop
오스트레일리아
앱 사용 기간 21일