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2023년 11월 26일

Great concept but missed the usability train. Lots of opportunity to improve and automate redundant tasks.

Stockton Farm
미국
앱 사용 기간 2개월
답글 TinyIMG개 2023년 11월 27일

Hi,

I messaged you on WhatsApp. Would love to know what automation you are looking for.

Can you message me back there ?

2023년 6월 25일

I have tried to message you yet every time it says away. you dont put times on there and i cant just sit at my laptop and wait for someone to show up. we chose the 19.99/mos yet can't get support. my shop speed score is all the way down to the 30s now. and we need help. i am not sure what this app has helped us with.

SnW Gifts
미국
앱 사용 기간 12일
답글 TinyIMG개 2023년 6월 26일

Sorry for the inconvenience caused.

At the summer time we cover the hours from 7 AM to 1 AM UTC. During the remaining hours we get on average 2 tickets while during others we get on average 48 so we try to cover the hours where we get the most tickets.

For speed - I sent you a message and we can help you improve It. If you responded to us on email, we would help you identify the issues and offer solutions.

Looking forward to hearing from you!

2022년 11월 21일

Not very easy to use and I wasn't able to get a support person. And I kind of expect some results quickly especially since I am paying you money I don't have.

SunRayCozy
미국
앱 사용 기간 대략 5시간
답글 TinyIMG개 2022년 11월 21일

Hi,

Sorry for not being able to catch our support person. One of our team members has the seasonal flu. Once I saw your message, I replied asap on customer support chat.

If you log-in back to our app, I can help you with every question you have and help improve the store speed.

~
Julia

2020년 5월 16일에 편집됨

Just tried it.
Desktop: Page load is like on Amazon.com = 1sec in general. I give 4**** as just starting. But App Interface is fantastic! :)
Mobile: is slow --- like 2-3 secs load page + blurry images

Kinsea
포르투갈
앱 사용 기간 44분
답글 TinyIMG개 2020년 5월 17일

Hey,

Thanks for the review! We checked your store and It's fast!

I checked your mobile store and the images do not seem blurry.

If you responded to our message through email or customer support chat, we could help you improve the speed even more and help you with blurry images. Our app does not reduce image quality, so the issue is somewhere else.