Tiny SEO Speed Image Optimizer

Zero Stars for Snakes!!! They keep charging you after you delete the app before the trial period ends. I was charged twice in the same month for my other store. Here is what they say,

Shopify told us that you need to reach out to them and they will explain where the refund that we issued went. The refund is in Shopify credit and most likely It was used for another app or Shopify plan Itself.

Due to privacy reasons they cannot disclose exactly where It was used, but If you provided both of the screenshots I sent to you - Shopify will explain that we refunded you and where the refund went.

What they said, Sorry for the late reply. I was talking to Shopify about It. So the invoice was created on June 8 (after 3 day trial) and billed on June 30:

And we refunded you on June 22 for the June 8 - July 8 period. You had a single charge and we refunded the full amount.

Here is my app info that had a 30 day trial.
June 21 - App uninstalled

June 4 - App installed

There is no refund credit on my account except one for today and the money does not go back into your account either.

Shopify support is now transferring it to their billing department to resolve the issue.

These people are liars and snakes and will continuously send emails to try to make you sign up again. This app messed up ALL of my stores.
BEWARE INSTALLING THIS APP FOR YOUR STORE!

Terrible predatory app.

I used the trial version and ran through a few images. I didn't see the results I wanted and cancelled before the end of the trial. They still charged my shopify account $67!!

Stay far away, just optimize your images yourself. You'll have better results anyway without another app slowing your store down.

Hat mir fast alle Produktseiten zerschossen! Nie wieder!

(**app in first week charged $150 not card account given, but shopify store bill no approval)
* update* the reply is the way predatory companies operate. They told me accounts would be frozen. Bully you because they think there's little you can do, but there is **
**app in first week they tried to charge $150 without approval, and not to the card I gave them...onto my shopify bill. I paid for yearly service because their price was reasonable for the little bit it does. Which most of you can get for free. Automatic image resizing smaller optimizing would be worth the cost. Nope uninstalled filing fraudulant charges with bank, and see if shopify is agreed with their liable claim of "shopify approved" their tactics.
---....I put a little bit of their response claiming shopify is the one charging it. They didn't care I never approved what they were doing, or that it's illegal in the country I'm in to operate that way.

This app doesn't do anything to help. After I started using app my site got slower. It doesn't help I have to find a program that doesn't charge for something every other one does for free. Also charging by the image without asking for my approval. Then trying to add it into my shopify bill is red flag. Watch out.
--- ...The way they operate is predatory. Do not let companies get away with side charging a 3rd party bill. That high of a charge over 1 week without notification. Even if shopify won't refund their false charge I will file fraudulent charges with my bank.

Ju**** profile
Please give me a moment, let me check your account first
Ju**** profile
I see that you selected "Yearly" plan for 23.88$ which has 1200 free image optimizations and if you exceed free limit extra charges will imply. 0.02$ per extra image optimizations.
--- ..
--They don't say it, but their dashboard has a meter it claims will only process amount covered in plan reached, that's how it presents itself.
Then if you want the rest done. You tell it to startup and pay 0.02each was what I read on there. I had no clue they would slip charges onto my shopify bill a 3rd party. Which I would never agreed to that billing arrangement. I like a defined upfront budget. I pay for annual service usually.
---...
Ju***--...
In your case i see that optimized over 12,133 images with Tiny and saved ~92MB of space.
Application can't directly slow your page speed as we don't install any code for image optimization and by reducing image size, page size becomes lighter, it means it will take less time to download images to your customer.
Most of your images are 800x800 1000x1000. Their resolution is small,---(that's not very small in digital image terms online)-- page speed issue is definitely not in images. [(Another app..Go**le.. I had check it said 800 unapproved images because to large causing delayed loading some pages)]
Ju***....
Page speed depends not only on images, it depends on theme code quality, scripts, applications, styling, videos, even some fonts can slow page speed and more.
Image optimization is the first step you should do. There are much more tasks to be completed in order to achieve top-notch page speed.
I can assign our SEO guy to write out all the tips for page speed.
And regarding charges, you would save some money if you picked two year plan. I will talk with Tiny team regarding your case and send you an update as soon as possible
Also Tiny is automated application which not only reduce image size, but also improves image SEO.
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You can't charge up people without their approval. I'm going to remove your app. File complaint at shopify about your tactics
Then I'm reporting it to my credit card company.
------their response
Ju**** profile
Pricing is verified by Shopify. Please don't do that, as Shopify might freeze your account.
-them-
Could you please give me some time, i'm waiting for our team reply, we will get back to you asap.
-Them-
Charges are still pending, and you have not been charged
Me-.
Out of 12,000 images your "image resize app fix" resized 90...I still have 800 of 900 images to resize. Then attempted to charge me $150 without my approval over 1 week of service. After a yearly service charge, and using not the payment method I gave them. Onto another billing of 3rd party.
---...I figure I would spend a little time telling people what they are doing. Don't trust a company that asks for a review before you've used them once. I should have been smarter, and you should go find another company.
I will post this review on their other app pages, and on reviews with other websites.

I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google.

*They quickly resolved my issue and refunded my money. Thank you for that.

Terrible experience. It made all the video thumbnails the main photo image. I had to manually go in and rearrange every product image in my store to get the correct main image back. It claims you can restore images but you have to do it one by one and there is no clear place to even do so. Even worse, it reduced the visual quality of all my images. And yes it was noticeable!