Tiny SEO Image optimize, Speed , 2 061 recensioner
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Very good help customer service is beyond great !
Images are not compromised visually. web site speed an seo improved by 6x
I would highly recommend this app, good app, very good customer service also regarding the SEO. the developer immediately went to look at it . in short the app works perfectly and good service
Would highly recommend this app. Makes SEO optimization of your website super easy. Amazing customer service too.
Simon & Julia are outstanding when it comes to customer support and onboarding. Many other Shopify apps outsource their customer support and are clueless when it comes to resolving problems and making customers happy. I recommend Tiny for improving SEO & site speed.
Tiny:SEO Speed Image optimizer is a game-changer! Efficiently compresses and resizes images, improving page loading times. Highly recommended!
Awesome apps! Really changed a lot on speed. Hopefully the effectiveness will last for a long time to worth the money.
I used the trial version, they charged me $19. Although I deleted the application and canceled the membership, my bill seems to be renewed. It was said in the comments that you were misleading and cheating, but I didn't care, but I'm sorry to say that it is true. Nobody is helping me. I will report you on Shopify and Google.
*They quickly resolved my issue and refunded my money. Thank you for that.
To anyone reading this: If you have any kind of issue with Billing, SEO or Store Speed - our customer support is available in our app or through email info@tiny-img.com.
We will help with every concern you have, resolve all issues and provide some extra advice If needed. Just message us, you will not regret It!
Please note that If you publish a review, Shopify will show It to us only after 24 to 48 hours. So to get things resolved faster, just email us at info@tiny-img.com or message our in-app customer support!
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Old response:
The merchant picked the Advanced (which costs 19.99) plan, went through the trial we have and got charged for the plan. But when they reached out to us, we responded immediately and refunded you the full amount: https://prnt.sc/CwSq5w59aUy2
We were able to contact the merchant through social media and resolved the issue for them, they decided to update the review, but still leave It at the lowest rating. And after that we just got ignored.
We would never cheat our customers and we usually respond within the hour. So If you have any billing concerns, feel free to reach out to us and we will sort everything out!
As a humble, family-owned business, I initially felt overwhelmed and quite daunted by the intricate digital world - from the enigma of SEO, the nuances of Product Alt Text, to the complexities of JSOD-LD for our brand-new website. To say Tiny:SEO was a game-changer would be an understatement. Their platform transformed these daunting tasks into a seamless, intuitive process. I was awash with queries, both big and small, and Julia was nothing short of a beacon in the vast expanse of website optimization. Her expertise, patience, and genuine dedication to assisting me were unparalleled. She guided me meticulously through every step, ensuring not only that I understood the process but also that I felt empowered and confident. The anticipation of witnessing the transformative results of their meticulous work is electrifying. My gratitude towards the entire Tiny:SEO team, especially Julia, is boundless. If you're on the fence about engaging with them, let this serve as your clarion call: they are absolutely exceptional. I wholeheartedly recommend them, not just as a service, but as a transformative experience for any business looking to thrive in the digital landscape.
Customer service is perfect. She helped me identify some issues with my store and helped me fix it. It's a great experience.
Very good application, quality customer service!