Tiny SEO Speed Image Optimizer

We attempted to contact the merchant to resolve the matter but unfortunately did not receive a response.

The merchant selected our Advanced plan, using only two features - optimizing 5 images and enabling asset preloading - while there are many other valuable features they could take advantage of.

For these two features alone, they could have opted for the yearly plan or even the free plan (without asset preloading) and saved significantly compared to the Advanced plan.

We understand that billing is a sensitive issue for everyone. Therefore, despite not receiving a response, we issued a refund for 3 months and offered a custom plan tailored to their needs (if they see our email).

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If you are reading this, please reach out to us through email or our in-app customer chat. We are always willing to listen to your needs and adjust our plans and pricing to suit you!