TinyIMG ‑ 搜索引擎優化、圖像優化器和速度 , 2,029 則評價

thank you support

問い合わせをしたところ、チャットサポートで問題解決に向けてサポートしていただきました。

It's really easy to navigate, the customer service is also really good and fast !

Ein super rundum SEO Tool für, um viele Aufgaben mit wenig Zeitaufwand zu erledigen. Der Support ist TOP - Unterstützend zeitnah für wirklich jedes Problem.

So far so good. App is working great in the background making all necessary changes. Customer service is top notch as well, guiding you through the process and assisting as much as possible. Will definitely keep working with TinySEO for the timebeing.

What is really important to me is that I can contact a human who actually cares. I haven't been with Tiny for very long but both times I've interacted with someone in the chat they have responded so well. Just now Julia was amazing, actually helping me with something not directly related to seo - an issue with how my site was showing up for me. She was able to show me that what I thought was a huge disaster where only parts of my site were updating is actually a cache issue because she could see all the updates live and I couldn't! I'd been losing sleep over this thinking I would have to rebuild my entire site. I am so impressed that she took the time to talk to me and try to troubleshoot this. This gives me confidence to ask about all aspects of their service whenever I need to. Thanks !

good and nice service easy to use app

Exceptional Customer Service and Swift Problem-Solving - A Must-Have App!

⭐️⭐️⭐️⭐️⭐️

Recently, I encountered a significant issue with my website's meta titles and descriptions not updating correctly. This problem was causing a loss in ranking and an alarming number of search engine warnings. Naturally, I reached out to the TinyIMG support team for assistance.

The responsiveness and expertise of the team, particularly Martin and Julia, were nothing short of impressive. Martin was quick to engage and diligently worked to understand the core of the problem, requesting necessary details like screenshots and error messages. When the issue persisted after initial attempts, Julia stepped in with her expertise, identifying the root cause as a conflict from a previously installed SEO app.

Julia's ability to diagnose and fix the issue, which involved theme code adjustments, was remarkable. Her swift action not only resolved the problem but also restored our website's SEO metadata integrity. Moreover, she provided a handy tool to verify that the metadata was correctly updated, demonstrating their commitment to thorough service.

What truly sets this app apart, however, is the team's dedication to customer service. Their approach was not just about fixing a problem but ensuring that I, as a customer, felt supported and informed throughout the process. The willingness to go above and beyond, coupled with their evident skill set, makes this app an invaluable asset for any Shopify store owner.

The problem-solving prowess, combined with the courteous and professional demeanor of Martin and Julia, has left me thoroughly impressed. I highly recommend TinyIMG to anyone seeking a reliable, user-friendly app with a support team that genuinely cares about your success.

Thank you, TinyIMG team, for your exceptional service and for ensuring my weekend was worry-free!

Very good app and helpful staff

Julia has been an amazing support, putting up with all my questions and guiding me through any issues. Overall the app has helped me strengthen my sites SEO to some degree as well as with the help of Julia, significantly increasing my stores speed! So grateful for all the help

I installed the app and talk to support member about my problem not only she advise she fixed the problem as well and she stay in chat with me until all steps are done perfectly, My store speed is so good now, everything is so perfect which i never imagine. Her name is Julia, and she is the best in her work.... thanks for the great support Julia!