Tiny:SEO Image optimizer,Speed

I am new to SEO, especially for Shopify, but I learn fast.

This seems to be a great app based on my quick test, but I am primarily writing this review for the FANTASTIC customer service I received from them this morning.

Eli was at first, extremely helpful and patient with me about some sort of glitch that my system or Shopify site was having. She gave me instructions on how to get TinySEO installed and authorized properly and (after the many attempts I had made) got it all sorted out in a jiffy!

Then she offered to assist me with an issue completely unrelated to TinySEO or mere customer service, I gave her collaborator access, and she went into my account and fixed the other issue in minutes, without me even being aware of the issue, thus entirely of her own volition! We then proceeded to have a very illuminating conversation.

Like no customer care interaction I have ever had before!

If this is what to expect from them in the customer service department then we can have great expectations from their app development!

Commendable!

I'm now going to actually dive deep into testing the app and properly evaluating it.

I'll be back for a second review - it permitted - later.

Julia has been very responsive and helpful with any queries I have. I had forgotten that I had requested to turn off the old version of JSON LD several days ago so that I could update it, and I was wondering why my website analytics were tanking on Google Search Console these past few days! Just goes to show how much of an impact this amazing app has on improving SEO and the visibility! All Shopify stores should get this app for great results and unrivalled customer service!

I had the best help from Julia. Even after determining my issue was unrelated to the app she offered other ideas of what I could do to get my issue fixed. I am looking forward to getting my images sorted and running them through the app!

Amazing app with more possibilities than you would expect. You need to dive a bit into it but all becomes clear in an easy way. And if not support is available with the perfect know-how. Highly recommend it.

I will start off this review by saying I'm horrible with technology. I find this app very easy to use. SEO is very time consuming. They have some great features though that really help shorten the amount of time I have to put in. Anytime I haven't been able to figure something out I just message them in chat and they help me figure it out quickly. I definitely recommend this app. It takes a lot of the guesswork out of SEO