Değerlendirmeler (1.054)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %92 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
15 Şubat 2019 tarihinde düzenlendi

I have to amend my review. The app has a fatal flaw! DO NOT INSTALL THIS APP!!!!!!!! The drop-downs appear not only when you hover the menu header but also when you hover anywhere the menu will appear which obscures that part of the page. Read the rest of the review but as I told the publisher these issues should have been fixed before release. I've wasted countless hours when I discovered this fatal flaw. This app is way too finicky. Little adjustments to any menu can have a global effect on sub and parent menus. Adding pictures to a menu is relatively easy but placement is impossible even though there is a drop down menu, it almost never works. Virtually NO drag and drop make using this app extremely time consuming. I would only recommend it to someone with a lot of extra time on their hands.

Carol & Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
1 Aralık 2020 tarihinde düzenlendi

Reply to your comment for 1 Dec , kindly take note that your support did not help me at all. The support who helped me all the way is support from Shopify. Pls get it right for my case. I done everything and troubleshot on my own and with shopify support!! NOT YOUR SUPPORT! STOP FAKING RESPONSE HERE FOR LET PEOPLE THINK THAT YOUR SUPPORT IS GOOD AND DID HELPED ME BUT ISSUE IS MINE! Your support doesn't read my issue properly. Despite I already told him that that I had done everything, but he continued to said "his app is trusted app because it has 9k merchant using it, therefore, Nothing is wrong" Without giving further assistance, he asked me to continue to do whatever I am doing till it work fine on it own. So this is the help that was given? what a joke. Don't keep pointing finger to customer. Bad customer service means bad customer service. STOP finding excuses. Pls get it right that the best support given to me is shopify NOT FROM SMART MEGA!
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Couldn't login at all. Lots of hCaptcha issue that prevent me to login. Keep asking me to try again. Received replied from support. Unwillingly to help. Claim proudly that their app is trusted app with 9000 merchant using it. So problem is mine not theirs. Despite, I told the support that I have clear the cache, browsing history, using different browser, also used Incognito several times, the problem still the same. Instead of helping me, He still claim that issue is mine, continue to clear cache till it works because his app is trusted app. So I know now that app will not break down, PC will not break down. The support from this app is hopeless. Instead of helping the customer to solve the issue, they chose to point finger here and there. Thanks.

SecretAyu
Singapur
Uygulamayı kullanma süresi:Yaklaşık 1 ay
qikify yanıt 1 Aralık 2020

Hi SecretAyu,
We sincerely apologize for the issue that you encountered with Smart Menu and your bad experience with our app. We had tried our best to assist you and explain the situation. Unfortunately, the issue did not come from our app or our system, so that we were unable to help you further in this case. Hope you can understand for us.
Once again, we are very sorry for this inconvenience and hope you can find another solution.

25 Ağustos 2020 tarihinde düzenlendi

AVOID THIS APP, they disabled the upload feature for the images, instead, you have to manually upload to your shopify store and then copy and paste the link, you will waste more time trying to make this app work then actually doing work in your business

plusies
Brezilya
Uygulamayı kullanma süresi:29 gün
qikify yanıt 26 Ağustos 2020

Hi Plusies,

Sorry for your bad experience with our app.
But in Free plan, we only can allow to insert the link of your image.
To upload the images directly from your device, you need to upgrade to higher plan. This is one of our paid features.
Hope you can understand for us.

1 Haziran 2020

spent a lot of time on it, got it to work, and realized once you scroll down, the menu can't be click. Emailed support a couple times and no answer.

Nina Nguyen Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:21 gün
qikify yanıt 1 Haziran 2020

Hi Nina,
Sorry for your bad experience with our app.
We answered all of your emails yesterday: https://take.ms/gA4Be. If you don't find our replies, maybe they were moved to Spam folder, could you check again please?

Your Turbo theme is a complicated case and though we'd tried our best, we couldn't make our app fully compatible with it. (Our app is compatible with most of Shopify official themes, you can see our list of compatibilities here: support.qikify.com/portal/kb/articles/list-compatible-shopify-themes-and-instruction).

Sorry for this inconvenience and hope you can find another solution.

Best regards.

18 Mayıs 2019 tarihinde düzenlendi

I am struggling since 24 hours to see results of menus, 99 % smart menu rejects even shopify genuine tags and keyword . The same tags and keywords work fine with shopify , fetches results but they give no result in Qikify smart menu. I gave them 2 weeks time to accept tags and keywords of shopify and program it to accept and throw results as given by shopify in shopify search of tags and keywords.

If faster action is done and result is given as desired, we will enhance the rating.

Qikify Support staff are very admant, not ready to listen , not ready to work on apps , they are list bothered about our customers who have been complaing that smart menu does not work , gives with zero result. Their apps does not identify genuine tags of shopify. Smart menu rejects 99 % shopify tags and hence it is alarming to see no results in menus. The tags are genuine and still it does not work in smart menu but same tags work in Shopify.

I requested them multiple time chat online or talk in skype free talk but they are so adamant that they dont wish to even discuss our problems. I have never seen such a peak level of non-cooperation and zero support.

All genuine tags that is working in Shopify , are not supported in Smart Menus. We are so frustrated last few days. They don't give any support.

There is no wrong tags made or created, all are genuine tags in shopify and it works well in shopify. They just do not want to work on issues and hence they give these fake logics. Any way, I have given them 2 weeks time to support well and resolve problems. I have asked shopify to hold subscription and no support tendency of the staffs to work on our problemsbeing faced by customers..

Inaaz.biz
Hindistan
Uygulamayı kullanma süresi:15 gün
qikify yanıt 18 Mayıs 2019

Hi Mohammed,
Smart Menu's filter is working well on other stores. You added the wrong tags, that's why it's not working.
We explained this and adviced you to update tags but you didn't listen so there's nothing we can do.

4 Eylül 2021

like every shopify apps, works with every possible restriction and prevent any user personalization without paying. it was also not working for me without using the css selector

LadyStore
İtalya
Uygulamayı kullanma süresi:4 gün
qikify yanıt 7 Eylül 2021

Hi there,

Henry here from Qikify Support.
Our Smart Menu do not "prevent any personalization from user without paying" as you described. You can easily change style or customize our app with your CSS skill.
We've not received any support request from you. So in case you want to give it another try, please reinstall Smart Menu and let me know to help.

Hope to hear from you again.

29 Eylül 2023

The menu suddenly stopped working and I couldn't fix it.

My Store
Sırbistan
Uygulamayı kullanma süresi:1 gün
qikify yanıt 2 Ekim 2023

Hi there,
We sincerely apologize for your experience with our app.
Our support team sent emails to you in order to help you fix the issue but it seems you have not received it.
Could you check your email folder?

13 Aralık 2018 tarihinde düzenlendi

app is not user friendly way to much work to put products under sub category menu, not good at all.

Vapor Side
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 gün
21 Şubat 2021

I sent you an e-mail about the installation and you still haven't returned?
Could you please support me for setup?

BabyShoppio
Türkiye
Uygulamayı kullanma süresi:Yaklaşık 21 saat
qikify yanıt 24 Şubat 2021

Hi BabyShoppio,
We sincerely apologize for the delay response due to the New Year's holiday.
We've replied and helped you set up Smart Menu on your store right after getting back to work. Smart Menu is now displaying properly on your live store. If you need any other assistance, feel free to let us know.
Hope to hear from you soon.

1 Ağustos 2023

There is NO customer service available. I had a serious question, and nobody was willing to help. Apps like this will stop your workflow and shouldn't be on the app store. If you build your shop, you need a reliable and fast-reacting partner. I can definitely not recommend this app.

Good Vibes Furniture
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 20 saat
qikify yanıt 3 Ağustos 2023

Hi there,
Firstly, we sincerely apologize for the inconvenience you had while using our Smart Menu app.
Our support team replied to your ticket at the same time you sent it, but it seems you did not see the response. Could you please check your spam/trunk box of your email again?