評價 (976)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
編輯時間:2020年12月1日

Reply to your comment for 1 Dec , kindly take note that your support did not help me at all. The support who helped me all the way is support from Shopify. Pls get it right for my case. I done everything and troubleshot on my own and with shopify support!! NOT YOUR SUPPORT! STOP FAKING RESPONSE HERE FOR LET PEOPLE THINK THAT YOUR SUPPORT IS GOOD AND DID HELPED ME BUT ISSUE IS MINE! Your support doesn't read my issue properly. Despite I already told him that that I had done everything, but he continued to said "his app is trusted app because it has 9k merchant using it, therefore, Nothing is wrong" Without giving further assistance, he asked me to continue to do whatever I am doing till it work fine on it own. So this is the help that was given? what a joke. Don't keep pointing finger to customer. Bad customer service means bad customer service. STOP finding excuses. Pls get it right that the best support given to me is shopify NOT FROM SMART MEGA!
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Couldn't login at all. Lots of hCaptcha issue that prevent me to login. Keep asking me to try again. Received replied from support. Unwillingly to help. Claim proudly that their app is trusted app with 9000 merchant using it. So problem is mine not theirs. Despite, I told the support that I have clear the cache, browsing history, using different browser, also used Incognito several times, the problem still the same. Instead of helping me, He still claim that issue is mine, continue to clear cache till it works because his app is trusted app. So I know now that app will not break down, PC will not break down. The support from this app is hopeless. Instead of helping the customer to solve the issue, they chose to point finger here and there. Thanks.

SecretAyu
新加坡
使用應用程式 大約1個月
qikify 已回覆 2020年12月1日

Hi SecretAyu,
We sincerely apologize for the issue that you encountered with Smart Menu and your bad experience with our app. We had tried our best to assist you and explain the situation. Unfortunately, the issue did not come from our app or our system, so that we were unable to help you further in this case. Hope you can understand for us.
Once again, we are very sorry for this inconvenience and hope you can find another solution.

2023年3月15日

Brilliant app; Easy to customise, functions great and the Support team have been absolutely fantastic in helping me customise the menu in every way I've asked.
10/10 from me!

Rifle Optics Australia
澳洲
使用應用程式 1天
qikify 已回覆 2023年3月15日

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

2020年1月15日

I tried out half a dozen different apps to create a mega menu and no other app was as customizable and easy-to-use. As a beginner, I had trouble inserting it correctly into my code and Smart Menu's customer service team was willing to help me fix it very quickly.

Engraving, Awards & Gifts
美國
使用應用程式 1天
qikify 已回覆 2020年1月16日

Thank you, we feel very motivated that you chose Smart Menu. We understand the frustration of creating a good menu, that's why we always try to bring our customers the best service as we could :)

2022年12月17日

It's easy to use, very good, functional, and free.
Very sincere product.
One problem is that in the mobile version, the menu is not very good-looking. It seems that the text color cannot be customized. They are all blue and red when clicked. It would be better if it can be solved.

RCDrone
中國
使用應用程式 1天
qikify 已回覆 2022年12月18日

Thank you so much for the review!
Regarding the mobile menu color, we could help you add CSS code to customize it. Since Smart Menu focuses on desktop mega menu, it might have fewer features for mobile menu ver.
We've sent you an email to fix this issue. Could you check your email folder?

Thank you!

2022年2月19日

Very easy to use, great price, also a free trial so you can get used to it. See it in action on our website https://freshtorbay.co.uk

Fresh Handmade Cosmetics
英國
使用應用程式 1天
qikify 已回覆 2022年2月22日

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

2020年10月19日

I got my mega menu set up fast and easily! It looks much better and has so many more options than my theme's built-in mega menu. The problem was that my theme's search bar was layered underneath the menu. So when I did a search, the results would be underneath my nav bar. It seemed to be a z-index issue with my theme. One that I was unable to fix so I reached out for help. I emailed Qikify support and in about 24 hours not only did they reply but they also fixed the problem for me. 5 stars on both of the apps I've used from Qikify. I may just have to try more out. Thanks again for the help!

Card Cavern Trading Cards, LLC
美國
使用應用程式 1天
qikify 已回覆 2020年10月21日

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

2019年10月15日

Easy to use. Just trying now. Lots of configuration options. Clean and nice look. Recommend it. Video help made it easier for css type setup

The London Store
英國
使用應用程式 大約1個月
2022年4月25日

I have 50 products and variations of each with customers who have no patience for multiple clicks to get to what they want. This app greatly simplified my menu and saved me a ton of time. I love it.

Floofy Newfie Tackle
美國
使用應用程式 1天
qikify 已回覆 2022年4月28日

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

2020年4月17日

The app is very easy to use and has a few more features at a lower price level than some competitors. The support team are also super helpful.

AquaTech Imaging Solutions
美國
使用應用程式 1天
qikify 已回覆 2020年4月17日

Thank you very much for your review!
It's great to hear that you enjoy using our Smart Menu. We're looking forward to bringing even more benefits to you and your store.

All the best!

編輯時間:2020年8月25日

AVOID THIS APP, they disabled the upload feature for the images, instead, you have to manually upload to your shopify store and then copy and paste the link, you will waste more time trying to make this app work then actually doing work in your business

plusies
巴西
使用應用程式 29天
qikify 已回覆 2020年8月26日

Hi Plusies,

Sorry for your bad experience with our app.
But in Free plan, we only can allow to insert the link of your image.
To upload the images directly from your device, you need to upgrade to higher plan. This is one of our paid features.
Hope you can understand for us.