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I never leave reviews so for me to leave one is a big deal - even bigger deal when it comes to five stars!
Smart notifications has nailed our biggest pain point which other apps lacked the capabilities to do. The option to send a PDF attachment for order fulfilment to our 3PL warehouse has saved me hours of manual order processing.
On top of that, Kieran has been outstanding! He’s been nothing but helpful and gone above and beyond. When the default template wasn’t enough, he lended his wealth of knowledge to make my life easier!
I honestly recommend getting this app and paying for the top plan because the benefit are outstanding!
Thank you for your incredible review, we really appreciate you taking the time to share your experience. As always, please do not hesitate to ask if you need further assistance. Cheers, Kieran
I have no words to describe the help, patience and kindness of Kieran!
Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations!
And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!
Thank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.
We are extremely pleased with this app, which has streamlined our email communications with customers to an impressive degree. The support team behind it has been consistently exceptional, providing top-notch assistance whenever needed. Without a doubt, I wholeheartedly recommend this app to anyone seeking to enhance their email automation processes.
Thank you for the lovely review. It always means a lot of receive feedback about the app and our customer service, especially when it's so positive. As always do not hesitate to get in touch if you need anything.
Gavin did a fantastic job of helping us get our notifications to look exactly the way we needed them to. He was very responsive and also recorded videos and sent them to help me understand what needed to happen.
Could not be more satisfied with this product and level of service!
We’re an Australian printing supplies company and have found Smart Notifications really useful! Sending out orders to our suppliers has saved us heaps of time.
We sell and rent pocket-size Wifi Hotspots for travelers around the world, and needed a way to automatically send out order information to our partners in different countries. Smart Notifications was a perfect solution - easy to set up and has been a massive time saver.
Does what is says it would do so far, Support is great & fast. Very very very useful app. Highly recommended.
We were looking for a way to send an email from our store to each customer after they placed an order on our Facebook channel and this app was able to do that seamlessly! We were able to customize the email exactly how we wanted it and tweak it as needed. The support on this app is incredible! Kieran set up my email notification template, answered all of my questions, and always got back to me so quickly. I'm so glad we found this app!
Thank you so much for such a great review. We're glad the app has been such a success for you and your business and that you were pleased with our customer support. As always, don't hesitate to reach out if you need further assistance.
What an amazing app and customer service! Our brand needed to filter out customer payment and billing info and we were unable to do so with the Shopify user permissions, as it allowed our staff in training to see customer address, email, phone, payment info etc. This way we were able to hide some confidential information until our staff in training is actually hired. Extremely useful and responsive customer service 10/10 recommend!
This app is absolutely incredible. We originally installed it to delay sending customer feedback emails after purchase, as well as vendor notifications on our orders. Since then have founds hundreds of different ways we can use this tool to make our experience for customers superior! It has a simple interface and is easy to use from the outset. What's more is the customer support for this app is excellent, Keiran was very quick to respond to our queries and suggest ways of getting the most from the app. Highly recommended - 5 stars!