Avaliações (29)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
20 de janeiro de 2023

I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!

ETNA Shirts & More
Turquia
6 months usando a aplicação
Questão respondida por Smart Notifications Ltd. 20 de janeiro de 2023

We're so glad the app has solved this problem for you. Thank you for your kind words!

7 de janeiro de 2022

The Smart Order notification app has been integral to improving our workflow selling personalised goods and the dev support is great. Great job!

Elf For Christmas
Reino Unido
6 months usando a aplicação
18 de junho de 2020

Absolutely wonderful customer service from these developers! I have had so many questions & they not only explained everything to me, but set everything up in my store. They even made changes to the app to suit my stores needs. I have sent so many emails to them & they reply right away and always have a solution! I would recommend this app & the team behind it to anyone looking for a simpler way to send out notifications from their store! I can't thank Kieran enough for all his patience getting this set up for me!

Your Moms Donuts NC
Estados Unidos
6 months usando a aplicação
16 de março de 2017

Great app, good response from developers. Recommended.

Delve
Estados Unidos
4 months usando a aplicação
24 de novembro de 2023

I have no words to describe the help, patience and kindness of Kieran!
Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations!
And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!

Mariano Store | Handcrafted since 1945
Portugal
2 months usando a aplicação
Questão respondida por Smart Notifications Ltd. 25 de novembro de 2023

Thank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.

16 de junho de 2021

I installed this app because I needed to send order notifications to different recipients based on buying groups and this app solved my problem. The support is super top notch! Kieran helped me make their app compatible with another app that I use to create dedicated price lists, and he did it all in a very short time, in a flawless way and with unexpected kindness! Super recommended app!

Officine Mattio - Casa Madre
Itália
2 months usando a aplicação
24 de maio de 2022

Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.

Quanto Stores
Reino Unido
2 months usando a aplicação
9 de fevereiro de 2022

Before finding this app, I was emailing customers manually with booking information. Thanks to Smart Order Notifications once an order is placed the customer automatically receives an email with booking instructions. In addition, the service provider also receives an email with the customers contact info. This process as saved me so much time on the backend and also adds more of a tech feel to the ordering process. Kieran in customer support is very responsive and has been very helpful getting things set up! I am so happy to have found this app!

DO LA LA
Estados Unidos
23 days usando a aplicação
Editado a 7 de janeiro de 2022

Great app! O̶n̶l̶y̶ ̶i̶m̶p̶r̶o̶v̶e̶m̶e̶n̶t̶ ̶w̶o̶u̶l̶d̶ ̶b̶e̶ ̶t̶h̶e̶ ̶a̶b̶i̶l̶i̶t̶y̶ ̶t̶o̶ ̶p̶r̶e̶v̶i̶e̶w̶ ̶t̶h̶e̶ ̶e̶m̶a̶i̶l̶ ̶t̶e̶m̶p̶l̶a̶t̶e̶ ̶w̶i̶t̶h̶o̶u̶t̶ ̶n̶e̶e̶d̶i̶n̶g̶ ̶a̶n̶ ̶o̶r̶d̶e̶r̶ ̶p̶l̶a̶c̶e̶d̶. THEY ADDED THE ABILITY TO SEND TEST EMAILS, AND THEN EMAILED ME A HOWTO VIDEO!!!! GREAT DEVELOPER AND SERVICE!

The Nerd Mall
Estados Unidos
22 days usando a aplicação
Questão respondida por Smart Notifications Ltd. 28 de dezembro de 2021

Thanks for the review! Inspired by your feedback we've moved the 'test email' functionality to the top of our roadmap. The option to test an email notification is now available on the notification edit screen.

22 de abril de 2022

Got this app to send custom notifications to staff for internal orders, as well as to notify vendors whose product we sell on our store. We've were using Shopify Flow for notifications, but kept getting complaints from vendors that the email format was very hard to read and confusing. With this app, notifications can double as packing slips. They are EASY to read, and look like normal Shopify notifications with line items and shipping details. I reached out to CS to see if we could edit the template of the notifications to fit our needs. The founder, Kieran, responded right away and made the edits promptly. Twice! Would recommend.

Uncharted Supply Company
Estados Unidos
15 days usando a aplicação