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I have no words to describe the help, patience and kindness of Kieran!
Not understanding or understanding very little of coding is not a problem for whoever needs that app because the help Kieran gives is above and beyond my expectations!
And of course, the app is great and we can sent as much notifications our clients need. 200% recomment the app!
Thank you so much for the wonderful review. We work hard to deliver the best app and customer support we can and it's great to hear you've been so satisfied.
We have been looking for the functionality this app provides since we started building our website over a year ago. Perfect for our use case, and Kieran has been super helpful with configuring the app and customizing the email layout.
I just wish this had come up in our app searches sooner!
Very good customer support, also when some custom coding is required. Kieran is answering fast and delivers results.
A really useful app that helps us on a daily basis, in addition customer service is just perfect.
Don't look any further !
Great app from a great team. As orders are handled by different teams determined by product type and location we have been able to use the app to automate fulfilment requests.
Fabulous app that has solved three big issues we have. Kieran has been very patient with us and has helped us out enormously so the support is second to none. The app is incredibly versatile and I would recommend to anyone without hesitation.
Thank you for the fantastic review, I'm glad you're so happy with the app and our customer service.
The Smart Notification App helped us to solve a specific use case (sending out a staff order confirmation after an order metafield has been updated). Kieran helped to quickly solve the issues we had in the beginning. The support is fantastic and the app does exactly what we need it to do.
You're very kind, thank you. I'm glad that the app fulfilled your use case and that I could be of assistance during configuration of the app. Please don't hesitate to reach out if you need anything else.
Great app! O̶n̶l̶y̶ ̶i̶m̶p̶r̶o̶v̶e̶m̶e̶n̶t̶ ̶w̶o̶u̶l̶d̶ ̶b̶e̶ ̶t̶h̶e̶ ̶a̶b̶i̶l̶i̶t̶y̶ ̶t̶o̶ ̶p̶r̶e̶v̶i̶e̶w̶ ̶t̶h̶e̶ ̶e̶m̶a̶i̶l̶ ̶t̶e̶m̶p̶l̶a̶t̶e̶ ̶w̶i̶t̶h̶o̶u̶t̶ ̶n̶e̶e̶d̶i̶n̶g̶ ̶a̶n̶ ̶o̶r̶d̶e̶r̶ ̶p̶l̶a̶c̶e̶d̶. THEY ADDED THE ABILITY TO SEND TEST EMAILS, AND THEN EMAILED ME A HOWTO VIDEO!!!! GREAT DEVELOPER AND SERVICE!
Thanks for the review! Inspired by your feedback we've moved the 'test email' functionality to the top of our roadmap. The option to test an email notification is now available on the notification edit screen.
I had a very difficult task - to send DSA (DISTANCE SALES AGREEMENT) only to buyers from a certain country who completed and paid for the order on the site, the support service simply delighted me! They helped me set everything up, answered my questions very quickly. Just 11 points out of 10! I highly recommend the app!
We're so glad the app has solved this problem for you. Thank you for your kind words!
What an amazing app and customer service! Our brand needed to filter out customer payment and billing info and we were unable to do so with the Shopify user permissions, as it allowed our staff in training to see customer address, email, phone, payment info etc. This way we were able to hide some confidential information until our staff in training is actually hired. Extremely useful and responsive customer service 10/10 recommend!
