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well i didn't receive any free trial and then I wasn't able to use the app
Hello,
Thank you for taking the time to leave a review. We're sorry to hear that you're having trouble accessing our app. Our free plan does offer limited credits, which may have already been used, resulting in restricted access.
We would be more than happy to assist you further and clarify any issues you may be experiencing. Please feel free to reach out to us at service@edgeshop.ai or join our WhatsApp group here: https://chat.whatsapp.com/KqLRBF5nabIHiPqBhC3Zu4. Our support team is ready to help you with any questions or concerns you may have.
We appreciate your feedback and look forward to resolving this for you!
Best Regrads,
Dropshipping Copilot Customer Service Team
i signed up for the basic plan but DS Copilot AI is trying to charge for an annual subscription. The DS account shows no paid subscriptions but they keep trying to charge the card.
Do not use DS Copilot
Hello,
We sincerely apologize for any inconvenience you've experienced while using our app. Your feedback is extremely important to us, and please rest assured that there must be some misunderstanding, and we deeply regret any frustration this has caused.
We have attempted to reach out to you to better understand and address the issue. Please check your WhatsApp for our response. We are committed to resolving your concerns promptly and hope to provide a satisfactory solution as soon as possible.
Additionally, if you prefer, you may directly contact us via our customer support email at service@edgeshop.ai. We welcome your valuable input, which will help us continuously improve and provide a better service experience for all users.
Once again, we extend our sincerest apologies for any inconvenience caused and appreciate your understanding and support.
Best Regrads,
Dropshipping Copilot Customer Service Team