Smart RSS Feed

Was working well, but it's not working any more and I can't get anyone from support to respond to me.

This is an update to my original review of this product (shown below). I am changing my rating from 1 star to 5 stars due to a response from the "powers that be" for this app. It appears that I am the fault of the app malfunctioning due to some unintentional changes to some of the node settings. The repairs have been made and this app is working as it was intended to work. My thanks to the Smart RSS Feed personnel for their explanation of what was wrong, why it happened, and correcting the issue.

Original Rating: Although the concept of this app is good, the customer service/tech support behind the product is either extremely slow or non-existent. One would think that if they were serious about a fee for this app that they'd take better care of the issues that this app has, such as this:

"This page contains the following errors:
error on line 14 at column 14: error parsing attribute name
Below is a rendering of the page up to the first error."

I've been waiting for 10 days for some response to my support ticket with literally no action from this app's support personnel. I'll give it a few more days, but I'm not going to keep this app if no one is going to maintain and service their customer base. IMO? Shoddy management

If a response and fix are provided within the next 3-5 days, I'll consider updating this review to a better one. However, based on my current experience of this app's management, I'm not too hopeful that that's going to happen.

WOW. great app for RSS feeds and comes with 60 days free trial

A good idea to have such an App, but I didn't get any response from the developer when I needed help for a second time, hence I can't recommend it.

the app is good, but the support is terrible, I've been trying for support for more than 7 days, and I still haven't been answered. o app é bom, mas o suporte é pessimo, estou a mais de 7 dias tentando suporte, e ainda não fui atendido.