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*** Edit - I am going to trust the process, the app is still running in the background and our inventory is extensive. Our products do appear to be ranking higher in Google searches, however our site traffic is down for the first time ever. I will continue to let the app do it's thing until our inventory has been optimized and review again.*** We added this app for obvious reasons. We do have an extensive inventory so were trying to be patient with the app to do it's thing. However, the app got about 48% of our inventory "optimized" and we noticed a absolute nose dive in our site traffic and customer purchases. We have sent a request to the HELP desk and are waiting to hear what they say, so maybe the rating will change. At this moment I am very upset and frustrated as our site was doing much better before we installed this app. We had hoped it would help increase site traffic, thus increasing sales. instead so far we have seen the opposite effect and will have to figure out if the changes they made are permanent or if we can get things back to the way they were before, or if we have to pay someone to fix a mess.
Our team has replied back to you explaining that you are actually ranking on the first page of google for the products our app has optimised. A quick google search for your product titles will show you how good your products are performing organically.