Sherpas: Smart SEO , 1.302 anmeldelser

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 95 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
8. juli 2021

Very Helpful - Reached out to advise of issue and even fixed it - saved me more time. Like the App.

Wade Building Supplies
Storbritannien
Cirka 23 timer bruger appen
22. august 2021

This app is great and we use the paid features of it however it is significantly slow and a difficult process to edit all your meta tags. The time it takes to go through each tab and meta tags and wait for it to load and save is painfully time consuming. We cant even right-click and open a new meta in each tab to try and speed the process up... All the features are great but a timely manner would save a lot when you have a lot of products.

Gift Boxs New Zealand Ltd
New Zealand
30 dage bruger appen
21. marts 2023

User friendly interface with many useful features. Really easy to use. Highly recommend for writing meta tags, atl tags for pictures.

DG Detailing Garage Vilnius
Litauen
Cirka 22 timer bruger appen
22. december 2022

Hey, this is amazing App!!

Thanks to Lina and Rado my store is now running smoothly!
They explained everything to me and helped me with optimizing and running all of the SEO tasks on my store !
They even explained how to better use the ON and OFF-page optimization !

Thank you very much Lina and Rado !! You are Great !! :)

FresHomeStyle
Bulgarien
Cirka 22 timer bruger appen
Redigeret 20. maj 2022

Good app to optimize crawl budget. We hope to find soon the possibility to unselect all product pages with argument "/product/example?variant=123" and collection pages "/collection/example?page=2"

Chapeau de Paille
Estland
24 dage bruger appen
16. februar 2021

I initially had difficulty installing this app because of lack of experience and know how. I reached out to Smart SEO for help. They responded very quickly, made sure that I had installed their app correctly and also did some housecleaning for me that I was not aware of that needed to be done. I am a very satisfied client and would highly recommend their product.

Monilee & Bella - Spirit of Yoga Dogs
Canada
Cirka 21 timer bruger appen
9. august 2022

This app is incredibly intuitive to use and their support team goes above and beyond. We just installed it, but can't wait to see how this helps with our search ranking over the next few months!

Date Lady
USA
Cirka 21 timer bruger appen
5. januar 2018

not quite understand it, seem kind of technical beyond my knowledge

Nikked
USA
27 dage bruger appen
1. februar 2021

We had tried a couple of SEO apps before, and never had such a great level of support. They checked our site for issues and removed residual code which was causing problems.

The Business Box
Canada
Cirka 21 timer bruger appen
Redigeret 18. maj 2022

I started to use this app for a month now and nothing shows any results or how it is helping my website, when contacting customer service they took a LONG time to reply to my questions and didn't even reply to one of my questions about a overpayment and I had to go the shopify for the answer who then contacted the customer service team to get a reply and customer service team didn't even reply to me at all. Find a better app that will help you and reply to you. Now getting harrast by Milen about me not contacting them when they are aware of why I deleted their app.
I was actually charged twice and it was more than the .46c you say it is , as I was on the one of your plans.. and there was no reply from your company for 4 days so I went to shopify. 2 months on since I have had this app and they were still messaging me, Most companies message you once or twice and then give up- not this company still continued for 2 months, no wonder I didnt reply.

allpawspetproducts
Australien
26 dage bruger appen
Sherpas Design svarede 18. maj 2022

Hi Ingrid,

Your support messages were received during the night because you are in Australia and we are in Europe. Our support staff replied first thing in the morning to your questions. Nowhere you mentioned an overpayment, you just said that you do not understand what the app is doing and that you want a refund. In any case an overpayment is not possible because all billing goes through Shopify. So our support replied that you will be refunded and then took the matter to Shopify because it was only $0.46 that we had to refund and for some reason we could not do it from our dashboard. I guess because it was less than a $1. And while the discussion with Shopify was unfolding you left us a 1-star review. Since then I have sent you several messages and tried to call you to explain that these $0.46 will be refunded. I did also mention that we can help with anything you do not understand about SEO, and for free. But you just ignored my messages. I believe this is highly unprofessional and that it's not us who deserve the bad review in this situation.

Anyway, bottom line is your $0.46 has been refunded and now that we are 100% certain that you are just ignoring us, rather than us not being able to get in touch with you, you will not be "harassed" by our team anymore.

Good luck with your business!