Sherpas: Smart SEO
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had bought a plan for $4.99 unlimited monthly instead of grandfathering me in he completely disabled app so i couldn't use it but still charged me. for how long i will never know, because its meant to be on autopilot, he then changed the pricing which is why he shut off my app its criminal. I left and will never come back because of that.
Hi Charlotte,
This is Milen from Smart SEO. I am not sure what happened and what you mean by disabling the app. I checked at the time we got this review and we did not have any outages or anything that might be related to the issue on your end. But whatever the problem is I am sure we can fix it in a matter of minutes. Unfortunately we were not able to get in touch with you. If you are reading this please get in touch with us and we will get everything up and running and much more to compensate you for any frustration you might have had with the app. Issues do arise sometimes and I am sorry that you had one but if you give us a chance to resolve it and to compensate you I can assure you will have a much better website in terms of SEO.
I hope to hear from you!
Very good support from Rado who removed coding from a previous free SEO app I was using. Smart SEO is quite easy to use and I feel better now that at least I have done something about SEO for purezees.com because something is better than nothing. In the lap of the Gods now.
Above and beyond customer service! This app is extremely intuitive. I searched high and low for a good SEO app, and this one finally worked. I'm very excited to keep using it. A critical element in our Shopify app stack!
Awesome and powerful app. The team discovered and issue with my code that was interfering with this app and was hindering my google rich results and they fixed it within a couple of hours, can confirm the fix is complete based on google rich results tester. Appreciate this help and service.
Highly Recommended! Great App!
The team is very prompt and supportive!
They also educated us with emails and blog links, when we ask for more understanding and suggestion for better SEO.
Simply Awesome!
The app is very intuitive and user firendly, even for someone like me who s stepping into developing and seo for the first time. The customer service has been very kind and helpful to fix bugs (which I created by myself!) . Thank you again!
Great app - very easy to use. Used it primarily for our meta tags but also had agreat use of structured data.
I am using this app to omptimize the SEO. CLearly this is something that will bring results in long term but I can say that the app is easy to use and the price is much cheaper than other competitors on the market. It would be better to integrate also a kind of "site performane tool" that can track the speed of the website, that is also very crucial for SEO and help to fix relevant issues
Top Customer Service!
The team has been responsive to some errors that developed with search console. We are still working through the errors together. I am happy that they take the time to help with unexpected results. Rich results are important these days and the app is very helpful in generating rich results for search engines.