Sherpas: Smart SEO , 1 286 avis
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Rado and his team are great. Affordably priced and full-featured app. We Already see an increase after a day since making the SEO fixes Smart SEO advised.
Great for handling technical SEO setup. Only basic technical knowledge is required to get the most out of it. Excellent support too.
Really impressed with the features of this APP, it did the exact task we wanted it to do!
Great support. Have yet to work more with it but seem useful
The service is awesome and they can give me a very helpful guide. Thank you, Team. High recommend this app to anyone new to SEO!!!
I think the customer service is incredible. Can't wait to see what this app will do to my store. I upgraded to Business plan as I ran out of quota for my images. Hope I can see some ROI in the next few weeks to come.
Team are brilliant, very fast at replying. Great little app and perfect for beginners like myself!!! Wouldn't look elsewhere!
Useful app to improve your store SEO and to be found on google, also has very good customer support, 5/5
The team provided simply excellent customer service, was quick to respond and understood and answered my requests.
I started to use this app for a month now and nothing shows any results or how it is helping my website, when contacting customer service they took a LONG time to reply to my questions and didn't even reply to one of my questions about a overpayment and I had to go the shopify for the answer who then contacted the customer service team to get a reply and customer service team didn't even reply to me at all. Find a better app that will help you and reply to you. Now getting harrast by Milen about me not contacting them when they are aware of why I deleted their app.
I was actually charged twice and it was more than the .46c you say it is , as I was on the one of your plans.. and there was no reply from your company for 4 days so I went to shopify. 2 months on since I have had this app and they were still messaging me, Most companies message you once or twice and then give up- not this company still continued for 2 months, no wonder I didnt reply.
Hi Ingrid,
Your support messages were received during the night because you are in Australia and we are in Europe. Our support staff replied first thing in the morning to your questions. Nowhere you mentioned an overpayment, you just said that you do not understand what the app is doing and that you want a refund. In any case an overpayment is not possible because all billing goes through Shopify. So our support replied that you will be refunded and then took the matter to Shopify because it was only $0.46 that we had to refund and for some reason we could not do it from our dashboard. I guess because it was less than a $1. And while the discussion with Shopify was unfolding you left us a 1-star review. Since then I have sent you several messages and tried to call you to explain that these $0.46 will be refunded. I did also mention that we can help with anything you do not understand about SEO, and for free. But you just ignored my messages. I believe this is highly unprofessional and that it's not us who deserve the bad review in this situation.
Anyway, bottom line is your $0.46 has been refunded and now that we are 100% certain that you are just ignoring us, rather than us not being able to get in touch with you, you will not be "harassed" by our team anymore.
Good luck with your business!