ShipEZ‑ Shipping Rates & Rules

Absolutely amazing customer response and support. We have unique and complex business rules that involve third-party apps for product options that generate products dynamically with multiple shipping profiles by product type. The live chat/customer support was super responsive, and they have gone above and beyond with implementing custom functions to support our business (and others in the process) so new product data can sync for calculated rates. They also went into their app and set up test scenarios for the unique business rules we have in place so we could see how it needed to be set up since it is not a typical use case shown in the documentation (quantity-based by profile/zone, but also flat cost per item after a threshold). I can't recommend them highly enough!

This is by far one of the most streamlined and user-friendly shipping rates and rules apps available on the Shopify App Store. The customer support provided by the development team has been exceptional—they were incredibly helpful during the setup process and quick to respond to any questions I had. It's clear they are committed to continuous improvement, regularly seeking feedback to enhance the app's functionality. Their dedication to long-term support gives me confidence in relying on this tool. The ability to precisely manage our shipping rules ensures we're charging accurate rates, avoiding losses, and providing fair shipping costs to our customers.

Brian has provided outstanding support in helping me get everything up and running. His expertise and willingness to assist have been truly impressive. I'm incredibly grateful for all his help—thank you, Brian!

Outstanding functionality and exceptional customer service! While Shopify’s shipping options offer a decent baseline, they lack the customizability that most businesses need. I’ve tried every single shipping app available, and this one is BY FAR the best. Shipping isn’t a one-size-fits-all solution, and this app gives you the tools needed to achieve anything. I HIGHLY RECOMMEND!!!!!!

This app is very comprehensive for setting up shipping rates for your website. Beyond what the app can offer, customer service is truly exceptional. We highly recommend getting this app.

Great support! Helped me set everything up how I wanted it, thank you so much!