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This app advertises "unlimited tabs" on the free plan, which is completely misleading. After installing the app, I discovered that you actually have to upgrade to a paid plan to use any tabs at all. The free plan is essentially useless. This bait-and-switch tactic is incredibly frustrating and a waste of my time. I specifically chose this app because of the advertised free unlimited tabs, and now I have to look for another solution. I would not recommend this app to anyone looking for a truly free option. Don't fall for the false advertising!
Hi,
We appreciate your feedback and apologize for any confusion regarding our free plan. The FOLDER's free plan does include unlimited standard tabs generated from product descriptions (using headings). However, creating custom shared tabs or accessing advanced design features requires upgrading to a paid plan.
We understand how important it is to have clear pricing expectations, and we'll use your feedback to improve our communication.
If you're open to it, we'd be happy to personally assist you in setting up the free tabs correctly, as many users find this option sufficient for their needs.
Best regards,
The TK Digital team.
All my product descriptions disappeared after I updated to this app.
Deleting the app doesn't help. My shop is ruined
Worst app on shopify.
If i could rate this app zero 0, i would. Please people look for a better app to use. I won't advise anyone to use this app. I have been using this app since last year and they changed some features which affected the display of how it
showed on my website. I contacted them several times to help us check what the problem was but they refused to help giving flimsy excuses. 2 shopify gurus also contacted them on my behalf and they wouldn't respond. Once more this is a very very bad app. Search elsewhere for a better app to use but not this.
So far so good. Seems easy to use and looks good on product page. No problems, so will see as time goes on. update...Very unhappy developer did not advise users they were going to start charging for app. updated app. now descriptions are broken...will be removing
Even is a good option, there is not a visible option to cancell the services. I´m waiting support for cancellation!
Hi,
We've tried to contact you via email, but it looks like our messages keep getting lost and don't reach you.
Anyway, to cancel the subscription, you just need to remove the app from your store. We're using the Shopify Payment system in our apps, so once the app is uninstalled, the subscription will be canceled automatically.
Regards,
The TK Digital team
Worst app ever. It will break your page and the customer service isn't of any help. It's been 3 weeks now that I uninstalled the app and am trying to have them help me because the app broke my website. Still no help. This app should be banned from the app store.
This app is garbage. Only use this app if you plan on never changing a single thing... ever. The app tells you leave a positive review to keep it free then charges to add more tabs. I had an expert adjust some features of my web store and this app pretty much self destructed. Customer support is painfully slow and seemingly non existent at times.
It was a good app until the recent update. It detroyed all my pages without any warning. You want to charge a fee, that is fine. But you should give a way that customer could uninstall it without any hassle. I spend a whole day get my pages back to work. Rubbish people.
Really sorry for the inconvenience we caused you. If your page was broken, you should always contact our customer support. This is a known issue and is fixed in a few minutes. And your tabs are back and up in no time.
Original review: Perfect for what I was looking to accomplish. Easy set up. Pretty clean appearance. Overall, a hassle free way to add tabs to your product pages
New review: Suddenly charging for more than one static tab after originally claiming the app was totally free. Claimed there was an email - but like other users - never got one. Doesn't seem very credible to me.
Too bad. I really like the app. Now I will be forced to pay a fee to avoid not bneing able to update the tabs.
hi dear, app is still free. You can use standard tabs and create as many tabs you need. We also have 1 static tab for free and asking a small contribution from merchants so to make this app alive and free.
UPDATE: Screwed up my Shopify store big time! They promised free forever if people leave a positive review which I was happy to do when it worked. But out of the blue I go in and I've been cut down to 1 static tab and a message that says I have to pay. So fine, I paid since I thought if it works it is good. Nope, the interface wouldn't let me create text entries at all. I tried custom but first it wasn't let me enter hyperlinks at all and then later it did but they didn't show up on the page. I uninstalled and asked for a refund (here's hoping they do), but now my product descriptions don't show up at all just giving error messages that it can't find the tabs. If the dang thing was reliable as it was before I'd say go for it, but this is now a total nightmare, stay away.
OLD:
The app simply works. I used it to add information to my product descriptions in a more compact presentation. Recommended.
Hi, sorry to hear that.
Just quick heads up as we just released update which should support your theme along with new features