WHF Smart Tags , 84 reviews

Overall rating
3.3
Counts per rating level
  • 60% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 27% of ratings are 1 stars
September 14, 2021

This app does what it says it is going to do and we have seen it to work flawlessly thus far. We use it to tag products automatically and it has been going strong with its real-time tagging for a month with no hiccups. Hopefully it will continue but so far it has proven to be a great app for a small business.

RC-N-Go
United States
21 days using the app
March 18, 2019

A great all inclusive app! This app combines many features that most other apps like them either offer a portion of or not at all. Additionally, when you have questions they respond promptly (within 24 hours) and with a full step-by-step tutorial they wrote out specific to your case. A++++ service and highly recommended!

LA Balloons
United States
20 days using the app
Edited April 16, 2019

I downloaded the app to see their features and it does meet my need and they provided me my money back. Thank you so much!

YAADADA
United States
11 days using the app
Edited January 24, 2019

----------UPDATE------------
I had a problem before, but wehavefaces support team help me to fix this problem within two days and also they're writting custom liquid scripts for some of my smart tags applications, there's still work to do, but they're really working hard on customer support and in the app itself, a MUST HAVE for big stores.

Definitely the best app for hard auto-tagging situations.

Ameyalli
Mexico
9 days using the app
February 6, 2017

Outstanding experience. We have never seen a dedication like that on any Shopify's apps. The soft is great and their support team even more. We had a small issue and the support team has been there to fix the problem from A to Z. We are very impressed. They know what does 'Customer Service' means. A must have for all store who wants stable and efficient tags structure.

Sunnysmile
Hong Kong SAR
9 days using the app
February 25, 2019

I have used this app to help me tag specific orders. For the price, it can't be beat! I found a few other apps that were charging almost $20 / month for what I needed but I can get exactly what I need here for $1.99 / month. Very dynamic tagging which help makes my life a lot easier. I also had an issue with the logic recently and sent an email to their support. They responded back within 30 minutes and helped me resolve my issues. Absolutely GREAT app and support!

Guarded Goods
United States
7 days using the app
Edited October 1, 2019

After posting our review, the developer handled our request perfectly. The only suggestion I would offer is making the instructions clearer, step by step, along with caveats.

App works perfectly using our custom coding to add a tag to customers with a YTD filter.

Thanks for the extra assistance. It is very much appreciated!

WELdental
United States
7 days using the app
March 18, 2019

This is becoming one of my most useful Apps. I am able to automate tagging orders and clients to then use these tags to set up personalized marketing campaigns. Really useful! and the support team has been great helping me tweak the rules and pinpointing details in order to accomplish advanced rules.

LilaLavanda
Mexico
3 days using the app
April 28, 2017

Great Customer Support.

A good solution for auto tagging, with clean interface.
Customer support is also very helpful.

Cheers!

Whack Sports
Australia
3 days using the app
April 29, 2020

I am using this app to help differentiate customers for email marketing based on the product variant they purchased. The customer service I received helping me set up was outstanding. Recommended 100%

Cast Iron Coffee Roasters
United Kingdom
2 days using the app