WHF Smart Tags , 84 reviews

Overall rating
3.3
Counts per rating level
  • 60% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 27% of ratings are 1 stars
September 19, 2023

I don't think this company actually exists anymore. Used to be able to get a response from them when things go wrong (which happens a lot), but they literally just don't respond now. Guessing someone set this up at some point and is not off doing other things. Buyer beware!

Cowboys and Astronauts
United States
About 4 years using the app
October 6, 2017

The Smart Tags team provides excellent customer support, and was able to help me solve a number of very tricky tagging problems. I give them 5-stars, and declare their app to be one of the best on Shopify; fully worth the money.

Larkspur And Hawk
United States
Over 6 years using the app
December 2, 2019

Ottima app, semplice di installare e molto utile nella gestione tag. L'assistenza perfetta, gentile, disponibile e molto professionali. Grazie mille ;) !!!!

BassiniBoutique.it
Italy
Over 6 years using the app
April 9, 2018

Good app can't complain at all. Does what it's suppose to do. Or what the free version offers.

Geeky apparel store:

https://threadiverseapparel.com/

Threadiverse
United States
Over 4 years using the app
October 26, 2019

We weren't understanding the handbook well, but support was really good with a clear description how to set the rule we needed.

Nauli
Germany
About 4 years using the app
June 19, 2019

I'd leave ten stars but that's not an option. I've rarely come across an app developer as responsive and customer service focused as these guys. They helped us to make sure their app works seamlessly with a new theme we're about to release. Brilliant service and product.

Yoga Democracy
United States
Almost 4 years using the app
November 14, 2019

Absolutely love this app. Easy to use and very flexible. The support is great. I was struggling with a complicated smart tag and the detail in their response was fantastic. Highly recommend them.

Henne Jewelers
United States
Almost 4 years using the app
March 22, 2019

I used this app to tag customers with specific tags to help track marketing and other business needs. Smart tags are super responsive and helpful. A++ customer service.

Zymo Research
United States
Over 3 years using the app
August 21, 2019

Just amazing! Needed customers to be tagged based on the currency processed (we have a multi currency checkout) and it worked!!! Amazing developers

Jacqueline Piotaz Switzerland
United States
Almost 3 years using the app
October 7, 2018

If I could give more than 5 stars for this app I would. The team have been amazing with their support. We installed the app to overcome a character limit issue on Collections. The app exceeded my expectations on how seamless it was to create rules and then because we needed quite a complex rule, the support team stepped in and had it done in minutes. Can't wait to try this app with customer rules.

Tulio
Australia
Over 2 years using the app