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Great experience so far. Roy and team very responsive and helpful in helping to configure the wishlist for our store https://www.faerly.ie/ I'm very happy so far and love that users don't need to log in to use this feature.
I am changing my review because the support is kind and helpful.
The app has still some problem in the dashboard, but they say they will fix it. Anyway most function is now working
The dashoard is never visible to us. I sought support but it was never given. The support team advised to open all cookies for every one. Our security expert told , it is a dangerous move to open all cookies. Very unprofessional support given, Last 60 days I could not access the dashboard.
It is technically impossible to access the dashboard of an App embedded in Shopify Admin if Third-party cookies are blocked in the browser. We had informed you this several times. Since you refused to enable 3rd party cookies, you were unable to access the Dashboard. Even Shopify Support Team were able to access the Dashboard on your store, but you were not able to access it. What you wanted is technically not possible at this point of time!
This app was simple to install, and easy to use. It looks nice, too. However, we had some issues with functionality, and reached out to the developers for help multiple times, with no response. Our issue was pretty time sensitive to us, because we were running a promotion that involved the wishlist feature, so the lack of a response from them was a huge turn off. We'll be uninstalling due to the problem with the functionality that still hasn't been addressed (as far as I know), and the lack of professional communication.
We are aware of the issue you had mailed us. Our team has been regularly trying to reproduce it, but the issue is unusual and didn't appear in their testing. We understand that it is frustrating to receive complaints from customers, but fixing an issue which doesn't show up easily could be time consuming. There could have been some lack of communication, but please be assured that none of the issues (even minor ones) are ever taken lightly by us. We hope it would be fixed very soon.
The support is top notch, they have been super helpful getting the app setup for us on our store! Great value for your money with this app!
We chose this app for our client because it stores the variant chosen by the customer. We received good support when we wanted to customize the look of the wishlist page. Room for improvement: The admin interface with the app could be sleeker and speeding up load time of wishlist page would be great.
- Chris & Andy Design
So far this app is everything what I wanted for my e-com store, easy to use, fast to load and the customer service installed my app within just a few hours. Really satisfied with the app and support.
Works perfect at holybuyble.com
Very poor support. I've made four inquiries so far, none of them answered. Despite three months since I first contacted this. I am very angry.
It is incorrect to say that you inquiries went unanswered. Our records suggest that your first and the only request so far was made on March 13 and our team replied back within 12 hours. Since then, we waited 10 days for your response and now we are replying back to this review. Please respond to our email dated March 13, so that we may provide you with a resolution. Thanks!
I do not know what is going on with this app. I contacted them before they used to reply. but now it's been more than a week, they never reply to email or tickets! I do not know actually to delete the app or keep it. I will give them one more week as a chance to reply back.
Loving the wishlist functionality that Webmarked.net provides my customers. They even set it up for my shop! Thanks.