SmartBot: Leading AI Chatbot

So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)

I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.

We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses.

The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased.

What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach.

If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!

This chatbot has successfully generated sales for me, which is fantastic! However, there's an issue—it occasionally tells customers available products are unavailable or not found in the inventory.

Jaw-dropping. Within a few minutes of installation it provided credible, coherent answers about our highly specialised products.

I recently try the SmartBot. The setup is seamlessly and easy. I gave it a few tries. It learns my products quickly and provides good recommendations or instructions. I will give it a few more tries; but anyway, it is a helpful AI bot for Shopify stores.

Making life easy even after only a week after installation.

It helps gather customers details, saves me time with emailing silly questions back and forward.

Customers easily get questions answered with a fluent conversation flow.

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with smart bot not to mention it does a great job of using all parts of the site for it's knowledge base including the blogs.

As of now this app is what we need and we are happy with the preliminary results.

really easy to set up and so far all the answers given have been spot on. I'd like to be able to see whether orders are directly related to the chatbot

Smartbot is a great way to help answer those everyday questions that customers may ask. A trusty assistant that's always there for your customers, answering questions in seconds. Highly recommended.